Senior Property Manager

Arden Logistics ParkTampa, FL
Onsite

About The Position

Arden Group is a vertically integrated real estate investment management firm focused on equity and debt investments in the top 25 U.S. metropolitan areas, founded in 1989. They have acquired approximately $7 billion of properties and manage in excess of $12 billion of commercial real estate assets. Arden Logistics Parks, established in 2021, is a logistics real estate operating platform specializing in the acquisition, improvement, and property management of light industrial business parks and industrial outside storage. Their portfolio encompasses over 10 million square feet of last-mile facilities across 12 urban infill markets. The firm was recently recognized as a "Best Places to Work in PA" for 2025 and fosters a supportive culture valuing responsive, tenant-centric, and nimble professionals. The Senior Property Manager position, located in the Tampa office, is an exempt role offering competitive pay and comprehensive benefits. This role is responsible for addressing and resolving tenant issues, overseeing necessary construction, providing leadership and management to the local property management team, and making strategic recommendations to the Asset Management team. The Senior Property Manager must operate with a clear understanding of company policies, procedures, and all applicable state and federal regulatory and compliance requirements. Key responsibilities include managing tenant and vendor communications, dispatching work order requests, preparing monthly and quarterly management reports, preparing vendor contracts, processing invoices, and achieving established business goals within expected timelines. The Senior Property Manager also serves as a subject matter expert in property management principles and best practices, mentoring and guiding property management teams within their assigned market and across other markets within the region.

Requirements

  • Bachelor's degree in real estate or other business discipline
  • Three to five (3-5) years of Property Manager level experience
  • Yardi experience (Voyager, Elevate, Commercial Café)
  • Ability to respond to emails and phone requests that may arrive during business hours, evenings, or weekends
  • Team player who can effectively engage with local leadership and leasing teams
  • Strong written and verbal communication skills
  • Customer service oriented
  • Strong organizational skills

Nice To Haves

  • Industrial property management experience

Responsibilities

  • Provide formal supervision to the Property Management team, including staff recruitment, selection, performance reviews, promotion, advancement, corrective action, and termination
  • Work with the local leasing team and brokerage community to provide support and ensure successful leasing
  • Maintain relationships with vendors and partners throughout the local region
  • Develop business relationships through membership and participation in professional, industry, and civic organizations
  • Support and advocate for property management initiatives at both regional and national levels, including training programs and implementation of new products and processes
  • Act as a key liaison between property management leadership and regional offices to address and enhance market performance
  • Provide best-in-class customer service to meet tenant needs and coordinate to resolve problems quickly and effectively
  • Ensure timely collection of rent and expenses in compliance with lease terms within assigned portfolio
  • Read and understand all tenant leases
  • Oversee accounts receivable collections and ensure all efforts are documented in Lease Manager
  • Make recommendations regarding legal proceedings and evictions to Asset Management for approval
  • Oversee tenant work orders and ensure timely completion and documentation in Facility Manager
  • Maintain availability to ensure emergency maintenance matters are handled with urgency
  • Coordinate and oversee all tenant improvement and building construction work to ensure timely, accurate, and on-budget completion
  • Bid, negotiate, and manage vendor contracts
  • Set up and ensure accuracy of job codes and capital contracts in the accounting system for unit rollovers and property management-driven capital projects
  • Control operating costs, capital expenditures, and general and administrative costs
  • Regularly inspect vacant units to ensure they are clean and show well to prospective tenants
  • Provide recommendations for repairs and refurbishment to Asset Management team in accordance with ALP property appearance and safety expectations
  • Provide operational support at the regional level by recommending best-in-class practices and assisting local teams to ensure consistent, high-level performance
  • Review Certificates of Insurance for all vendors and tenants to ensure they are current and match insurance requirements in vendor contracts and leases
  • Report property incidents and claims in accordance with ALP standards
  • Ensure health and life safety regulations, manuals, and inspections are performed per local municipality requirements
  • Interface with the accounting team, including preparation of accurate and timely reporting
  • Prepare and submit monthly management reports including monthly reforecasts, variance explanations, AR collection notes, and detailed executive summaries of property and capital expenses for presentation to ALP executive team and partners
  • Review and approve property invoices on a consistent basis to ensure timely remittance to vendors and brokers
  • Review and submit monthly Commercial Billing Reports to ensure accurate monthly rent billings and prepare late fee and holdover rent reports
  • Prepare annual budgets and recommendations for capital planning
  • Review and approve annual CAM estimates in accordance with budgets and send letters to tenants explaining operating expense estimates
  • Review and approve CAM reconciliations and communicate balances and credits to tenants

Benefits

  • Competitive compensation packages
  • Comprehensive medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • FSA (Flexible Spending Account)
  • HSA (Health Savings Account)
  • 401k with match
  • PTO (Paid Time Off)
  • Paid holidays
  • Floating holidays
  • Paid parental leave
  • Professional development resources
  • Company discounts
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