Senior Property Manager (Multi-Site)
About The Position
F&F Property Management is seeking an experienced, results-driven Senior Property Manager with demonstrated experience successfully managing multiple multifamily properties concurrently. This position oversees a portfolio of communities throughout San Diego County and requires someone who is skilled at balancing the operational, financial, and leadership demands of multiple properties at once. This leadership role is responsible for driving operational excellence, resident satisfaction, occupancy, team performance, and financial results across an assigned portfolio of properties. The Senior Property Manager provides oversight and direction to multiple property teams, establishes priorities across communities, and ensures consistent execution of company standards, policies, and operational goals throughout the portfolio. Working closely with property teams, maintenance, accounting, sales and marketing, and executive leadership, the Senior Property Manager monitors property performance, identifies areas requiring attention, and ensures each community is operating efficiently and delivering a high-quality resident experience. The ideal candidate is an accomplished multifamily property management professional with proven multi-site or portfolio management experience. This individual is comfortable managing competing priorities across multiple communities, leads with accountability, communicates effectively, and has a strong track record of achieving operational and financial results across a portfolio.
Requirements
- Three or more years of multifamily property management experience required.
- Prior supervisory experience required.
- Strong understanding of Fair Housing regulations, resident relations, budgeting, and property operations.
- Proficiency with Microsoft Office and Google Workspace.
- Valid driver's license and reliable transportation required.
Nice To Haves
- Bachelor's degree preferred or equivalent combination of education and experience.
- Previous experience managing multiple communities strongly preferred.
- Experience with AppFolio is strongly preferred.
- Professional industry designations such as CAM, CAPS, ARM, CPM, RAM, or MPM are preferred.
Responsibilities
- Oversee the day-to-day operations of a portfolio of multifamily communities, ensuring compliance with company policies, Fair Housing requirements, ADA regulations, and applicable local, state, and federal laws.
- Conduct regular property inspections to maintain high standards for safety, curb appeal, maintenance, and overall property condition.
- Maintain accurate property records, lease documentation, notices, and resident files.
- Ensure all operational procedures are followed consistently and that communities maintain compliance with established company standards.
- Drive portfolio financial performance through effective management of rent collections, delinquency reduction, expense control, and budget adherence.
- Review and approve invoices, monitor property expenses, and identify opportunities for operational efficiencies.
- Ensure security deposit dispositions, resident account reconciliations, and financial reporting are completed accurately and timely.
- Partner with leadership to identify opportunities to improve NOI and overall property performance.
- Monitor occupancy, renewal activity, and delinquency trends to support portfolio goals.
- Partner closely with Maintenance leadership to ensure service requests, apartment turns, preventative maintenance programs, inspections, and capital projects are completed effectively and on schedule.
- Monitor property conditions and maintenance performance to ensure communities remain safe, attractive, and well-maintained.
- Conduct routine property walks and identify opportunities to improve curb appeal, resident satisfaction, and asset preservation.
- Support capital improvement initiatives and vendor management activities.
- Promote a high standard of customer service and resident satisfaction across the portfolio.
- Address escalated resident concerns professionally and promptly.
- Ensure resident communications, notices, and policy enforcement are handled consistently and professionally.
- Support resident retention initiatives, reputation management efforts, and community engagement programs.
- Monitor online reputation and resident feedback to identify improvement opportunities.
- Provide leadership, direction, accountability, and support for Property Managers, Leasing Consultants, and support staff.
- Participate in recruiting, onboarding, training, performance management, and employee development initiatives.
- Maintain and reinforce established expectations for customer service, communication, compliance, professionalism, and operational execution.
- Foster a culture of accountability, teamwork, collaboration, and continuous improvement.
- Support succession planning and employee development efforts throughout the portfolio.
Benefits
- Medical, dental, and vision insurance
- 401(k) with strong 6% company match
- Paid holidays, vacation, and sick time
- $500 monthly rent discount for employees living in F&F Communities
- Professional development and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
