Senior Property Manager

Strategic HR Client•Cincinnati, OH

1d•Onsite

About The Position

ES Properties is seeking a hands-on Senior Property Manager to support resident relationships, property upkeep, collections, documentation, maintenance coordination, and daily operations across a growing multifamily portfolio. This role offers the opportunity to make a real impact within a growing Cincinnati organization.

Requirements

5+ years of multifamily property management experience.
Experience managing multiple properties, communities, or residential locations.
Knowledge of leasing, collections, resident relations, inspections, maintenance coordination, and turnovers.
Strong communication, organization, follow-through, customer service, and conflict-resolution skills.

Responsibilities

Manage the day-to-day operations for a multifamily apartment portfolio.
Conduct property inspections and address maintenance, safety, service, and turnover needs.
Ensure lease requirements, company policies, and community standards are followed.
Serve as a primary contact for resident questions, concerns, and escalated issues, supporting resident satisfaction and retention.
Work with maintenance personnel to prioritize work orders, resident requests, and turnovers.
Coordinate vendors, schedules, supplies, access, and follow-up on work quality.
Manage rent collections, delinquency follow-up, and resident account questions.
Maintain accurate leases, notices, resident files, property records, and Rent Manager documentation.
Provide day-to-day guidance to Assistant Property Managers and property staff.
Coordinate communication among residents, maintenance, vendors, leasing, and office staff.