Senior Property Manager
Atrium Management Company•RICHMOND, VA
•$65,000 - $80,000•Onsite
About The Position
An Atrium Senior Property Manager will serve as a point of contact for current residents, and help to drive Atrium's culture and growth in Richmond. The Senior Property Manager will be based in the Scott's Addition District and reports directly to the Virginia Regional Manager.
Requirements
- Minimum 3 - 5 years of experience in a management or leadership role.
- Minimum of 1 year as Property Manager
- 3 - 5 years of experience as a Property Manager, Assistant Property Manager, or Leaser strongly preferred.
- Reliable transportation and valid Driver License
Nice To Haves
- An understanding of property operations with emphasis on lease terms to support contract enforcement, including collections.
- The proven ability to provide excellent customer service resulting in resident retention.
- Highly organized with excellent time management skills.
- Skilled in conflict resolution, client satisfaction, negotiation and handling difficult conversations.
- Computer savvy (Office/Google Workspace).
- Familiarity with Appfolio, Property Meld or similar property management systems is a plus!
- Self-disciplined, positive, energetic and resourceful, hands-on, adaptable, and dependable.
- Team oriented but able to work independently.
- Bi-lingual (Spanish-speaking) candidates are highly encouraged to apply!
Responsibilities
- Support and participate in fulfilling customer service and leasing standards
- Maintain accurate resident and property records
- Review resident service requests, set up work orders, and follow-up with residents or builders and warranty company until work is complete
- Responds to resident requests promptly and courteously and provides solutions to resolve resident issues
- Assists in preparing all paperwork specific to new and renewal lease agreements
- Determines lease renewal rates and assist in delivery of renewal letters to secure renewals
- Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, implement procedures for collecting on delinquencies, and enforce the lease to maximize revenue
- Identifies areas for improvement and improve the efficiency, productivity, and profitability of the community
- Collects, posts, and deposits rents/security deposits and other portfolio income on a daily basis
- Leads the maintenance and management of budgeted occupancy, collections, and expenses
- Independently establishes priorities, manages time effectively, and fulfills assigned objectives and projects
- Responds to and resolves unexpected problems and handles priority changes in a fast-moving environment
- Comprehends legal documents and able to carry out related rent collections and lease management.
- Completes financial records, budgets, and other fiscal reporting.
Benefits
- Medical, dental, and vision coverage
- Employer-paid life insurance ($50,000)
- Employer-paid short-term disability
- Additional voluntary benefits
- 3 weeks paid time off
- 12 paid company holidays
- Parental leave for birth or adoption
- 401(k) with employer match
- Flexible spending account (FSA)
- Dependent care FSA
- Company-provided training and mentorship
- Real career growth opportunities - we promote from within
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
