Senior Property Manager

PETERSON GROUP PROPERTI•Vancouver, BC

4d•CA$130,000 - CA$136,000

About The Position

The Senior Property Manager ensures consistent quality services for all tenants and stakeholders, provides guidance and leadership to team members and ensures the optimal performance and profitability of the revenue producing real estate properties in the assigned portfolio.

Requirements

College diploma/certificate
Strong proficiency with Microsoft Office
Valid Rental Property Management License under the Real Estate Council of BC
In depth knowledge of the Real Estate Act
5 - 7 years' experience
Assisting in managing diverse commercial portfolios and delivering excellent service
Responsibly managing financial budgets and reporting and analyzing on financial data
Building positive and professional relationships with a variety of people being proactive, results-orientated and resourceful in work
Communicating clearly and concisely both in verbal and written communication
Applying knowledge and interpreting information from Lease and Management Agreements
Efficient and effective project management, demonstrating ability to meet deadlines while producing quality and accurate work
Providing direction, guidance and supervision to other team members when required
Demonstrating maturity, confidence and tact, particularly when dealing with difficult issues or conflicts

Nice To Haves

Ability and proven experience managing a residential portfolio is an asset

Responsibilities

Ensuring building(s) are well-maintained and operating in compliance with all applicable regulatory requirements on a cost-effective basis.
Ensuring the image of the building(s) consistently meets the expectations of the targeted tenants.
Working with building technicians to assist tenants with maintenance and lease issues, including common area building upgrades, landlord work, tenant build outs or interior/exterior repairs.
Managing vendor relationships with security, janitorial, landscaping and general contractors.
Ensuring leasing strategies are implemented and working efficiently and effectively to maintain low vacancy.
Assisting with development and amendment of rental policies and procedures, as required.
Ensuring emergencies (both during work hours and after hours) are attended to at sites.
Assisting with the execution of the operational and capital objectives and ensuring capital projects are completed on time and on budget as set out in the asset management plans.
Supporting and implementing ESG initiatives at the property level as set out by the ESG policy for the organization.
Providing superior customer service and dealing effectively and fairly with tenant requests/concerns on a timely basis, involving the Property Managers or Building Technicians as needed.
Conducting periodic surveys with tenants to collect information on key value indicators/preferences.
Conducting onsite visits to properties to build rapport with tenants.
Assisting in showings of the designated building(s) and conducting building tours when necessary.
Respectfully and capably representing the best interests of Peterson in all internal and external dealings.
Managing operating costs, coordinating service contracts, ensuring work orders, renovations and capital projects are completed within budget and to satisfaction of client.
Ensuring the timely preparation of financial statements and quality presentation of owner reports.
Following up with the accounting department as needed to provide information regarding accounts payable, accounts receivable, financial statements.
Preparing budgets, monitoring expenditures and costs to make informed decisions.
Reviewing financials and preparing analysis for owners, reporting on variances or exceptions.
Overseeing the management of the property financials, including the collection of rent, the resolution of arrears, and the reporting of financials.
Providing oversight and leadership to a team and managing the flow of work within the team.
Working with the team to establish and improve processes and procedures for optimum internal efficiencies and to govern how employees interact with tenants, owners and other departments.
Using Peterson’s people management systems (recruitment, training, and development, communications, and performance management) to lead, manage and engage staff effectively and consistently to meet and plan for Peterson’s current and future operational needs.