Senior Property Manager
About The Position
Senior Residential Property Manager This Isn’t a Job. It’s a Standard. At TLC Management Co., we don’t manage apartments; we create communities people are proud to call home. We’re looking for a Property Manager who doesn’t wait to be told what to do. Someone who treats every resident interaction like it’s the most important part of their day. Someone who understands that exceptional customer service isn’t a department; it’s a mindset. If you’re looking for an easy 9-to-5 where “good enough” is acceptable, this isn’t the place for you. If you’re energized by solving problems, leading people, building culture, and delivering five-star experiences every single day… Welcome home! Compensation for this role is $29 to $33/hr. commensurate with experience.
Requirements
- High School diploma or equivalent
- 3+ years of multifamily property management experience
- Exceptional customer service skills and the ability to communicate using clear, professional language
- Experience leading onsite teams
- Strong leasing and resident retention background
- Budget and financial management experience
- Knowledge of Fair Housing laws
- Experience with Yardi, CRMIQ, or similar property management software
- Excellent written and verbal communication skills
- Strong conflict-resolution skills
- Flexibility to work occasional overtime periods and assist with other communities as needed
- Availability to work Tuesdays through Saturdays
- Willingness to perform all duties in a manner that is: Professional and ethical, Consistent with company practices, policies, and procedures, In compliance with applicable legal and Fair Housing regulations
Responsibilities
- Delivering legendary customer service
- Building a positive, engaged community
- Leasing apartments and maximizing occupancy
- Developing, coaching, and motivating your team
- Creating unforgettable move-in experiences
- Resolving resident concerns with urgency and empathy
- Managing budgets and financial performance
- Driving rent collections and minimizing delinquency
- Maintaining curb appeal and property standards
- Partnering with maintenance to ensure homes are move-in ready
- Building relationships with vendors and community partners
- Ensuring compliance with Fair Housing and company policies
- Foster harmony in the workplace and promote a positive image of the company.
- Any other tasks as directed by the team member’s direct supervisor
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
