Senior Property Manager - Carter Terrace & The Hub

Mercy HousingSan Francisco, CA
Onsite

About The Position

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities. We are looking for a Senior Property Manager to provide great customer service to our residents, direction for the onsite staff and partner with our community advocates to create a thriving, safe and vibrant location to call "home". The chosen candidate will manage Carter Terrace & The Hub. We encourage candidates with lived experience to apply. This is an on-site position.

Requirements

  • High school diploma.
  • Minimum of three (3) years in housing and/or property management.
  • Minimum of five (5) years as a manager of multi-family housing.
  • Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and tenant laws.
  • Experience generating property budgets and managing affordable housing developments, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties.
  • Comprehend and communicate in the English language both orally and in writing.
  • Legally operate a motor vehicle (valid driver's license).
  • Proficient with Microsoft Office.

Nice To Haves

  • Professional certification in property or affordable housing management.
  • Exposure to/familiarity with community organizing, services, and programs.

Responsibilities

  • Lead rent collection efforts, ensuring procedures are followed and performance benchmarks are consistently met.
  • Drive occupancy levels to meet or exceed budgeted targets, maximizing the potential of every property.
  • Ensure compliance with all regulatory programs, achieving allowable rent levels and maintaining rigorous standards.
  • Oversee property budgets, ensuring financial goals are met and resources are allocated efficiently.
  • Monitor and manage property expenses, regularly reviewing costs to ensure adherence to budget guidelines and operational best practices.

Benefits

  • Several Healthcare plans to choose from
  • dental (includes adult and child orthodontia)
  • vision
  • 15 days of earned PTO your first year
  • 12 company holidays + 2 floating holidays
  • 403b + match
  • Early close Fridays (3 paid hours each Friday)
  • Early close prior to a holiday (3 paid hours)
  • Paid Time off between Christmas and New Year's Holiday
  • Paid Volunteer Time
  • Paid Parental Leave and Care Giver Leave
  • Paid Life Insurance
  • Free Employee Assistance Plan
  • Free Basic Dental
  • Pet Insurance options
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