Senior Property Manager II (Upstate NY Regional Operations)

WinnCompanies•Rochester, NY

1d•Onsite

About The Position

WinnCompanies is in search of a dynamic Senior Property Manager II to join their Upstate New York Regional team, overseeing a portfolio of 3-5 properties in the Buffalo, NY area. In this role, the manager will plan, control, and direct the daily operations of two to seven assets, potentially acting as the primary site's Property Manager. Key responsibilities include maintaining positive resident relations, meeting financial objectives, protecting real estate value, ensuring regulatory compliance, and managing on-site staff. WinnCompanies is a mission-driven national business focused on building and operating high-quality affordable housing communities for diverse populations, including U.S. Armed Forces families. With over 4,300 team members across 27 states, Washington, D.C., and Puerto Rico, the company emphasizes teamwork, innovation, diversity, and mutual respect, offering leadership and learning opportunities for professional development.

Requirements

High school diploma or GED equivalent.
5-8 years of relevant work experience.
3-5 years of supervisory experience.
Prior experience with Tax Credit and HUD.
Knowledge of property management.
Strong supervisory/managerial skills.
Knowledge of landlord/tenant laws.
Excellent customer service skills.
Outstanding verbal and written communication skills.
Flexibility to adapt to various situations and business needs.
Ability to resolve complex issues.
Experience with varied computer systems, including web-based applications, Microsoft Office Suite, and property management software (Yardi, RealPage, etc.)
Flexibility to be on-call for after-hours emergencies.
A valid Driver’s License in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
NAHP – CPL, SHCM, CAM (MA - C3P) designations.
CAM – RAM & ARM honored; CGPM – NAA or NAMA honored designations.

Nice To Haves

Bachelor's degree.
Knowledge of LIHTC and HUD regulations.
Experience with Yardi property management software.
Knowledge of Marketing/Leasing techniques.
Past experience with Acquisition Rehab's is a plus.

Responsibilities

Prepare the property’s annual budget for approval by senior management.
Provide reporting and monthly variance reporting.
Solicit bids, process Purchase Orders and Invoices as needed in accordance with Winn Purchasing Policy.
Ensure timely collection and deposit of all rents and fees in accordance with local laws and Winn Ren Collection guidelines.
Through management of staff, collaborate with senior management to establish appropriate rent levels.
Review rent schedules; oversee preparation and submittal of increases and renewals.
Lead the property team to maintain optimum level of occupancy.
Process timely and accurate move-ins, move-outs, recertifications and renewals.
Approve rental applications adhering to property standards and all appropriate agency standards.
Follow company marketing policies and reporting requirements.
Provide oversight of property tenant files.
Ensure they are organized, complete and accurate.
Ensure that Property Software Data is accurate at all times.
Ensure that the site(s) maintain compliance with applicable state and federal program regulations.
Ensure the property and grounds are well maintained.
Direct maintenance team to implement maintenance programs and controls.
Report property incidents, accidents and injuries in accordance with company policy.
Resolve Resident issues and conflicts timely and in accordance with site guidelines.
Use company directives to screen, hire, and train new personnel.
Promote staff efficiency and engagement through ongoing company and industry trainings, instruction, and leadership.
Use the company’s Professional Development Program (PDP) to develop, train and engage site employees.
Conduct weekly staff meetings.
Understand, train and embody Winn Guiding Principles.
Provide interface and information flow in all insurance and liability issues.

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families