Senior Property Coordinator

Franklin Street•Tampa, FL

1d•Onsite

About The Position

Franklin Street is currently seeking a Senior Property Coordinator to join our team in Tampa, FL. The Sr. Property Coordinator is responsible for overseeing all aspects of resident/tenant/facilities relations, activities, and communication. The Sr. Property Coordinator works closely with the Assistant General Manager and Area Director, to consistently provide best in class service, to help ensure and maintain the overall success of the portfolio.

Requirements

Minimum 3 years of related experience and/or training preferred.
Professional business level communication skills including the ability to read, write, and comprehend the English language at a fluent and professional level.
High school diploma or general education degree (GED) required.
Intermediate to advanced proficiency in computer skills including MS Office Suite (Excel, Word, Outlook) and internet / application software is required, along with a willingness and ability to learn new software programs.
Proficiency with standard office equipment required.
Requires basic knowledge of financial terms and principles and an ability to calculate simple figures such as percentages.
Must have valid driver’s license and automobile insurance coverage in accordance with Company guidelines. Driving to various properties, in assigned portfolio, may be required.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding.
Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.
Ability to effectively present information to an internal department and/or large groups of employees.
Strong analytical, problem-solving skills.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations.
Ability to read, analyze, and interpret legal documents (lease documents, contracts, claims of lien, etc.), general business periodicals, professional journals, technical procedures, or government regulations.
Ability to produce well-written reports, business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from senior level management, clients, tenants, vendors, peers, and the general public.
Strong communication skills paired with the ability to train and coach staff and discuss complex issues and participate in negotiations with owners and contractors.
Ability to follow processes and procedures
Ability to provide efficient, timely, reliable, and courteous service to customers.
Attention to detail and exceptional follow through.
Ability to multi-task in a fast-paced, ever-changing environment and stay highly organized to prioritize the multiple tasks of follow-up items.

Nice To Haves

Bilingual – Spanish a plus.
Undergraduate degree from a regionally accredited college or university preferred.
Yardi or comparable property management software proficiency a plus.

Responsibilities

Maintain tenant, vendor, and property files, including insurance certificates, business licenses, lease abstracts, etc. in accordance with prescribed standards.
Create and maintain standard monthly reporting for varying projects (ESG, SLA, etc.)
Coordinate, monitor, and maintain service work orders, from entry to final close out, in prescribed work order system.
Liase with tenants/facilities representatives.
Liase with vendors for maintenance requests. Effectively communicate expectations and urgency to effect optimal and timely results.
Complete accounts payable entry and reporting.
Complete tenant charge entry and reporting.
Coordinate tenant appreciation events.
Assist with publication and distribution of tenant newsletter.
May initiate accounts receivable correspondence and phone contact with tenant, where permitted by state regulations.
Assist with budget preparation by researching costs for supplies and services and obtaining bids as directed. Comply with bid process guidelines.
Assist with budget detail entry.
Assist with preparations of monthly and quarterly management/client financial reports.
Assist with preparation of Common Area Maintenance (CAM) dues, invoices, and related correspondence.
Administer accounts payable and accounts receivable. Code invoices for payment, input into accounting system, forward reporting to manager for accounting approval and payment and provide follow up to ensure payments are received by vendor(s) to avoid service interruptions.
Drive to various properties to complete property inspections, vendor walks, tenant requests, etc...
Assists AGM/AD with construction management for tenant and building improvements.
May provide informal assistance such as technical guidance, and/or training to other team members.
Perform other duties as assigned.