Senior Project Support Specialist

ASRC Federal•Greenbelt, MD

4d•$94,922 - $142,446•Hybrid

About The Position

ASRC Federal AFSS is a premier provider of systems engineering, software engineering, system integration, and project management services supporting mission-critical federal programs. We are seeking an experienced Sr. Project Support Specialist to provide support to Service Integration and Center Delivered Services (SICDS) within the HQ/GSFC Office of the Chief Information Officer (OCIO) located at NASA Goddard Space Flight Center (GSFC) in Greenbelt, MD. As a member of the IT Program Management team, the Sr. Project Support Specialist will provide IT Project Coordination Support for projects across SICDS. This position is responsible for working with the IT Project Leads and their teams, providing support to ensure the projects are completed on time and as efficient as possible. They will also support other endeavors as needed by the Chief of SICDS. The successful candidate will anticipate team and customer needs and independently manage competing priorities.

Requirements

Strong organizational and project coordination skills, with the ability to manage multiple priorities and stakeholders simultaneously.
Experience developing, documenting, and improving administrative workflows and operational processes.
Strong written and verbal communication skills with the ability to engage effectively at all organizational levels.
Strong proficiency in Microsoft Office 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
Must meet NASA suitability requirements, including background investigation and citizenship/permanent residency requirements.

Nice To Haves

Other experience/credentials as needed/preferred/desired.

Responsibilities

Coordinate and provide support to IT Project Leads and their teams, including documenting and tracking schedules, with major milestones identified.
Document action items and follow up on their execution.
Coordinate and complete procurements in support of the IT Projects and the OCIO Directorate in general and track their budget.
Provide support in the development of and execution of the IT Asset Framework.
Provide support for the management of space allocated to OCIO at GSFC Greenbelt.
Communicate project status and issues to customers and leadership as they arise.
Perform additional duties and special projects as assigned.