Senior Project Specialist

Mythics, LLC•,

2d•Remote

About The Position

The Senior Project Specialist manages the delivery of customer facing Consulting projects of high dollar value, risk, and complexity, consistent with client requirements and procurement policies/procedures. Works under only very general direction, independently determine and develop approaches to solutions, handling complex assignments requiring considerable judgment and initiative. REMOTE opportunity.

Requirements

Bachelor's degree or equivalent experience.
5-7 years’ experience working in roles within contracts, sales operations, and/or project management.
Experience working in a professional services environment.
Experience working successfully in a matrixed organization structure.
Advanced knowledge of spreadsheet and database applications, data query tools, and MS Office applications, Excel.
Understand basic revenue models, P/L, cost-to-completion projections and be able to make decisions independently, in-line with business plan objectives
Understand consulting pricing models and billing procedures
Strong written and verbal communication.
Detail-oriented.
Organized with ability to multi-task and manage multiple projects simultaneously.
Self-managed.
Demonstrated ability to build positive relationships with internal and external customers.
Demonstrated ability to work efficiently and effectively under pressure and tight deadlines.
A focus and passion for customer experience
Experience collaborating with Sales and an Account Manager, operating as a team supporting each customer in their portfolio
Critical thinker, with the ability to help create solutions and resolutions.
Team player.

Responsibilities

Lead and manage projects with technical team members, ranging from 1 to 10 technical consultants
Handle status reporting – authoring, communications, impact/risk assessments, etc.
Lead management and account meetings by providing insights on the account, project schedule, scope and budget
Work with Technical Team Leads to ensure all technical objectives are in scope, represented in the plan, and managed accordingly
Manage all stakeholders and build strong customer and subcontractor relationships
Serve as the primary project Point of Contact for our clients
Manage and coordinate support of urgent and complex issues
Assure scope and requirements are monitored and controlled throughout the project’s life-cycle.
Continually seek opportunities to increase customer satisfaction and deepen client relationships
Manage day-to-day client interaction, identify needs, expectations, and evaluate alternative business solutions
Develop lasting relationships with client personnel that foster client ties
Present project quality, client and team satisfaction, and project success metrics during project review meetings with the managing director
Track and report weekly on-percent complete, schedule, burn, earned value, slippage, issues risks, and opportunities and other key project indicators
Keep an accurate issues and risk tracking document with an associated mitigation plan
Accurately forecast revenue, profitability, margins, bill rates and utilization
Track and report team hours and expenses on a weekly basis
Manage project budget and project profitability
Determine appropriate revenue recognition, ensuring timely and accurate invoicing, and monitor receivables for project
Conduct weekly meetings with the Project Accountant
Work with Sales, Operations Director, and Account Manager to ensure clients achieve an understanding of expectations, deliverables, dependencies, risks and progress
When appropriate, work directly with clients, or in concert with account management and/or team leads, to secure sign off on deliverables or documentation
Communicate progress, risks, expectations, timelines, milestones and other key project metrics to clients and team members
Complete special projects, as assigned.
Perform all other duties, as assigned.

Benefits

Comprehensive Health, Dental, and Vision plans
Premier 401k retirement plan with corporate matching and a 529 college saving plan
Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
Legal Resources
Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
Employee referral program
Employee recognition, gift and reward program
Tuition reimbursement for continuing education
Remote or hybrid work options
Engaging company events such as team building activities, annual awards and kick-off parties
Health and wellness-focused activities
Relaxation Spaces
In-office gourmet coffee, tea, fresh fruit and healthy snacks
Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices