Senior Project Manager
About The Position
Spotlight Media is a leading TikTok Shop Partner agency focused on scaling recognizable brands in social commerce. We create custom strategies to maximize client potential on TikTok Shop, driving growth from launch to millions in GMV. We are building a team of high-agency individuals who thrive on ownership, autonomy, and speed. Spotlight offers a high-performing, entrepreneurial, and ambitious culture where individuals can build leverage, take on responsibility, and grow quickly. Join us to redefine what's possible for leading brands with the trust, resources, and runway to achieve it.
Requirements
- Experience with Claude Code and process automation.
- 5+ years in project management, operations, or chief-of-staff-style roles, ideally at a marketing, creative, or digital agency.
- Deep, hands-on expertise with a project management platform (ClickUp strongly preferred; Asana, Monday, or Wrike experience is welcome).
- Experience building workspaces, automations, and dashboards from scratch.
- Comfortable building/using AI functionality within and outside of platforms.
- Track record of managing complex, multi-stakeholder projects and ensuring successful completion.
- Excellent written and verbal English communication skills.
- Ability to run meetings across teams and seniority levels.
- Ability to communicate clearly with internal teams and clients.
- U.S.-based.
- Comfortable working fully remote and being self-directed.
- Comfortable being firm and pushing people to deliver while remaining respectful.
Nice To Haves
- Experience scaling an ops or PM function and building a small team.
- Exposure to influencer marketing, creator programs, e-commerce, or TikTok Shop.
- Six Sigma, PMP, or similar process or quality background.
Responsibilities
- Implement project management discipline across all departments.
- Act as a right hand to the founders, launching and running new 0-to-1 initiatives.
- Work directly with founders and department heads.
- Build and enforce a company-wide operating system and project management platform (ClickUp).
- Architect the ClickUp workspace, including folders, lists, statuses, dashboards, templates, and automations.
- Build automations for client and employee onboarding/offboarding, weekly client tasks, and retainer/content workflows.
- Partner with Senior Account Managers to organize pods, structure teams, and ensure project tracking and visibility.
- Establish standardized status updates, clear task ownership, and a system to identify slipping tasks.
- Manage end-to-end execution of projects across partners and teams.
- Build and maintain detailed project timelines, workflows, dependencies, and launch plans.
- Act as an accountability layer across account management, creator retainers, and in-house content.
- Chase aging tasks and hold owners accountable.
- Take new initiatives from idea to execution.
- Build and lead the project management/operations team as the company scales.
- Run leadership and portfolio cadences, including agenda preparation, KPI tracking, and ensuring decisions translate into completed work.
Benefits
- Salary: $100,000 - $140,000 base, depending on experience.
- Room to grow as you take on team leadership.
- Opportunity for real ownership in building the company's operating backbone.
- Direct access to founders and all departments.
- Clear path for career advancement.
- Visible impact in a fast-growing agency.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
