Senior Project Manager - Pharmacy

Mayo Clinic • Rochester, MN

9d • $111,508 - $167,273 • Hybrid

About The Position

The Senior Project Manager works independently and is responsible for planning, directing, coordinating, and delivering major, complex, business-critical projects through the full project life cycle, from initiation through customer handoff. The role leads projects with site- or enterprise-level strategic importance and ensures they are completed on time, within budget, and in accordance with Mayo Clinic project management methodologies and standards.

Serving as the portfolio execution leader for Pharmacy Intelligence & Automation, the Senior Project Manager coordinates strategic initiatives involving pharmacy analytics, automation, artificial intelligence, reporting, operational transformation, and technology optimization. The position provides program leadership across an enterprise portfolio, ensuring initiatives are prioritized, governed, resourced, measured, and adopted. It supports improvements in medication safety, operational efficiency, workforce productivity, regulatory compliance, and financial stewardship.

The role manages complex, high-risk work with multiple interdependencies and may oversee projects with major costs. It leads project and portfolio governance, strategic planning, executive reporting, stakeholder engagement, resource coordination, organizational change management, and benefits realization. The Senior Project Manager develops and tracks budgets, monitors value realization and return on investment, and independently leads problem-solving and decision-making within project and change-management processes. Advanced negotiation, strategic thinking, and innovative problem-solving are important.

The Senior Project Manager applies Agile, Lean, and continuous improvement methodologies to technology and operational transformation initiatives. Responsibilities may include monitoring Scrum processes, coaching teams and Product Owners, removing impediments, facilitating discussions and conflict resolution, and fostering collaborative teams that deliver quality work on time. The role may have direct or indirect reports and may lead and develop project staff. It also serves as a mentor and advisor on project management practices, methods, and standards.

The position frequently works with executive leaders, pharmacy operational leaders, informatics professionals, analysts, technology teams, and clinical stakeholders. Example initiatives include medication-management reporting and business intelligence; pharmacy analytics and dashboard modernization; automation and workflow optimization; AI and advanced analytics; Epic-related pharmacy transformation; drug shortage and inventory analytics; medication safety and diversion surveillance; operational excellence; and pharmacy technology and digital transformation. Additional job-related functions may be assigned by the immediate supervisor.

This is a hybrid role. The candidate must live within 100 miles of Rochester, Minnesota. On-site work is purpose-driven and estimated at approximately two days per quarter. The position is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• Bachelor's degree and 10 years of experience in project management and business-related activities, or a master's degree and 7 years of experience in project management.
• Active, unexpired Project Management Professional (PMP) certification is required.
• Education preference in project management, business administration, Agile/Scrum, or management.
• Ability to manage complex project portfolios and concurrent initiatives, including high-risk work with interdependencies.
• Ability to lead technology-focused and operational transformation initiatives and adapt project approaches to organizational needs.
• Strong executive communication skills, strategic thinking, influence without authority, advanced negotiation, and innovative problem-solving skills.
• Ability to translate organizational priorities into executable plans and coordinate across executive and frontline stakeholders.
• Ability to lead organizational change, governance, resource coordination, budget management, and benefits realization.

Nice To Haves

• Healthcare PMO leadership experience.
• Enterprise digital transformation program experience.
• Clinical or pharmacy informatics experience.
• Healthcare analytics, business intelligence, or data governance program experience.
• Operational excellence and continuous improvement initiative experience.
• AI, automation, or emerging technology implementation experience.
• Experience with executive governance structures, steering committees, and enterprise portfolios.
• Additional certifications such as Certified Product Management, Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner, Risk Management Professional (RMP), or Certified Scrum Professional (CSP).

Responsibilities

• Plan, direct, coordinate, and deliver major, complex, business-critical projects from initiation through customer handoff.
• Lead projects with site- or enterprise-level strategic importance, ensuring completion on time, within budget, and in accordance with Mayo Clinic project management methodologies and standards.
• Serve as portfolio execution leader for Pharmacy Intelligence & Automation and coordinate strategic pharmacy initiatives involving analytics, automation, AI, reporting, operational transformation, and technology optimization.
• Oversee and coordinate an enterprise portfolio, ensuring initiatives are prioritized, governed, resourced, measured, and successfully adopted.
• Lead portfolio governance, strategic planning, executive reporting, stakeholder engagement, organizational change management, resource coordination, and benefits-realization activities.
• Develop and track project budgets and adhere to department and institutional budget management practices and guidelines.
• Track value realization and return on investment and support improvements in medication safety, operational efficiency, workforce productivity, regulatory compliance, and financial stewardship.
• Lead problem-solving and decision-making within project and change-management processes, taking prudent action to achieve project objectives.
• Apply Agile, Lean, and continuous improvement methodologies to technology and operational transformation initiatives.
• Monitor Scrum processes and meetings; guide teams in Agile practices and values; assess team and organizational maturity and coach teams toward higher performance.
• Remove or help teams remove impediments and blockers, escalating when appropriate.
• Foster a trusting, collaborative environment where issues can be raised and resolved; facilitate discussion, decision-making, and conflict resolution.
• Support and educate Product Owners, particularly on backlog development and refinement.
• Lead and develop project staff when applicable, and mentor and advise others on project management practices, methods, and standards.
• Collaborate with executive leaders, pharmacy operational leaders, informatics professionals, analysts, technology teams, and clinical stakeholders.
• Perform additional job-related functions as detailed by the immediate supervisor.

Benefits

• Medical coverage with multiple plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior