Senior Project Manager - Pharmacy

Mayo Clinic•Rochester, MN

9d•Hybrid

About The Position

The Senior Project Manager (PM) independently plans, directs, coordinates, and delivers major, complex, business-critical projects across the full project life cycle, from initiation through customer handoff. The role leads projects with site- or enterprise-level strategic importance and high to very high risk, including interdependent work, multiple relationships, and potentially significant costs. The Senior PM is accountable for achieving objectives on time and within budget while following Mayo Clinic project management methodologies and standards. Serving as the portfolio execution leader for Pharmacy Intelligence & Automation, this position coordinates and drives strategic initiatives in pharmacy analytics, automation, artificial intelligence, reporting, operational transformation, and technology optimization across Mayo Clinic pharmacy practice. The role provides program leadership for a growing portfolio and supports enterprise-wide deployment of solutions intended to improve medication safety, operational efficiency, workforce productivity, regulatory compliance, and financial stewardship. It provides oversight and coordination so initiatives are prioritized, governed, resourced, measured, and successfully adopted. The Senior PM leads development and tracking of project budgets and adheres to department and institutional budget management practices. The role independently leads problem-solving and decision-making within project scope and the change management process, and is expected to support portfolio governance, strategic planning, executive reporting, stakeholder engagement, organizational change management, resource coordination, and benefits realization. It applies Agile, Lean, and continuous improvement methods, adapting project approaches to technology-focused and operational transformation work. Responsibilities may include monitoring scrum processes and meetings, coaching teams, removing impediments, facilitating discussions and conflict resolution, and supporting Product Owners with backlog development and refinement. The role may have direct and indirect reports and may lead and develop project staff. It promotes a project-focused culture at Mayo Clinic and mentors and advises others on project management practices, methods, and standards. The Senior PM frequently works with executive leaders, pharmacy operational leaders, informatics professionals, analysts, technology teams, and clinical stakeholders. The position is hybrid, and the candidate must live within 100 miles of Rochester, Minnesota. On-site work is purpose-driven and estimated at approximately two days per quarter. This vacancy is not eligible for visa sponsorship or transfer, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

Bachelor's degree and 10 years of experience in project management and business-related activities, or a master's degree and 7 years of experience in project management.
Active, unexpired Project Management Professional (PMP) certification is required.
Must live within 100 miles of Rochester, Minnesota.
Strong executive communication skills, strategic thinking, influence without authority, advanced negotiation skills, and innovative problem-solving ability.
Ability to manage complex portfolios and concurrent initiatives, establish governance processes, develop roadmaps and executive-level communications, track value realization and return on investment, lead organizational change, and coordinate resources.
Ability to lead both technology-focused and operational transformation initiatives and adapt project approaches to organizational needs.
Ability to lead project teams, coach teams, facilitate collaboration and conflict resolution, and support Product Owners with backlog development and refinement.

Nice To Haves

Education focused on project management, business administration, Agile/Scrum, or management.
Additional certifications such as Certified Product Management, Certified Scrum Master (CSM), Advanced Certified Scrum Master (A-CSM), PMI Agile Certified Practitioner, Risk Management Professional (RMP), and/or Certified Scrum Professional (CSP); these do not supersede the PMP requirement.
Healthcare PMO leadership experience.
Experience leading enterprise digital transformation programs.
Clinical or pharmacy informatics experience.
Experience with healthcare analytics, business intelligence, or data governance programs.
Experience with operational excellence and continuous improvement initiatives.
Experience implementing AI, automation, or emerging technologies.
Experience with executive governance structures, steering committees, and enterprise portfolios.

Responsibilities

Plan, direct, coordinate, and deliver major, complex projects through the full project life cycle, from initiation through customer handoff.
Lead projects with site- or enterprise-level strategic importance and achieve project objectives on time, within budget, and in accordance with Mayo Clinic project management methodologies and standards.
Serve as portfolio execution leader for Pharmacy Intelligence & Automation and coordinate strategic pharmacy initiatives involving analytics, automation, AI, reporting, operational transformation, and technology optimization.
Provide oversight and coordination for the enterprise portfolio, ensuring initiatives are prioritized, governed, resourced, measured, and successfully adopted.
Lead the development and tracking of project budgets and adhere to department and institutional budget management practices and guidelines.
Independently lead project problem-solving and decision-making within the scope of the project and change management process.
Support portfolio governance, strategic planning, executive reporting, stakeholder engagement, organizational change management, resource coordination, and benefits realization.
Apply Agile, Lean, and continuous improvement methodologies and adapt approaches to technology-focused and operational transformation initiatives.
Monitor scrum processes and meetings as applicable; guide teams in Agile practices and values, assess team and organizational maturity, and coach teams toward improved performance and effectiveness.
Remove impediments and blockers or guide teams in doing so, escalating when necessary.
Build a trusting, collaborative environment where issues can be raised and resolved; facilitate discussions, decision-making, and conflict resolution.
Support and educate Product Owners, particularly regarding backlog development and refinement.
Lead and develop project staff in a goal-oriented manner when responsible for direct or indirect reports.
Promote a project-focused culture and mentor and advise others on project management practices, methods, and standards.
Engage with executive leaders, pharmacy operational leaders, informatics professionals, analysts, technology teams, and clinical stakeholders; translate organizational priorities into executable plans and manage concurrent initiatives.
Perform additional job-related functions as detailed by the immediate supervisor.