Senior Project Manager

TheLab•New York, NY

5d•$100,000 - $110,000•Hybrid

About The Position

We’re looking for a Senior Project Manager to join our growing team. You’ll help lead the charge for one of our fastest growing clients. This will include fast-moving, multi-channel digital projects, especially focused in e-commerce. If you’re someone who thrives in a creative and tech-driven environment, loves getting into the details, and knows how to keep everyone and everything on track, this could be the role for you.

Requirements

5-7 years of experience in project management, preferably at a digital or creative agency
Hands-on experience managing Shopify projects (Shopify Plus is a big plus)
Familiarity with e-commerce flows, UX best practices, and web development processes
Strong communication and collaboration skills—you know when to escalate and when to dig in
Comfort working in various project management tools
A proactive, solution-oriented mindset—you anticipate blockers and solve them before they become problems
A healthy respect for creative, strategic, and technical thinking—you know how to speak everyone's language

Nice To Haves

Experience with headless Shopify or third-party Shopify integrations
Familiarity with platforms like Figma, Klaviyo, Gsuite or Recharge
Agency experience with multiple stakeholders or multi-brand portfolios

Responsibilities

Lead and manage Shopify-powered web and e-commerce projects from kickoff to launch and strategic growth over time
Own project plans, timelines, resourcing, budgets, and day-to-day communications
Serve as the main point of contact between clients, developers, creatives, and strategists
Translate business goals and client feedback into actionable tasks and timelines
Collaborate with Shopify developers to scope technical features and functionality
Help review and test work before it goes out the door—no pixel or product tile out of place
Communicate clearly, proactively, and with a sense of calm urgency, even when things change (because they will)