Senior Project Manager

Zip•Toronto, ON

69d

About The Position

We’re looking for a seasoned ERP Project Manager to join our rapidly growing enterprise software company. In this role, you will focus on leading large-scale, enterprise-wide implementation projects. You will be responsible for end-to-end project delivery, strategic governance, risk mitigation, and cross-functional stakeholder management across the full project lifecycle. As a core lead within our professional services team, you will serve as a trusted advisor to senior executives and enterprise project management offices (PMOs), ensuring that complex deployments are delivered on time, within scope, and aligned with organizational compliance policies.

Requirements

5+ years of experience leading enterprise-wide (ideally global) software deployments as a traditional Project Manager, ERP Project Manager, or PMO Lead.
Deep understanding of large-scale enterprise financial, ERP, or P2P system implementations (e.g., NetSuite, SAP, Workday, Oracle EBS, Coupa).
Proven track record of operating with rigorous project management methodologies, corporate governance structures, change control procedures, and risk-mitigation strategies.
Exceptional client-facing communication skills with a demonstrated ability to influence decision-making, push back constructively, manage difficult personalities, and establish executive alignment.
Strong expertise in managing testing cycles (SIT/UAT), data migration planning, cutover coordination, and post-launch hypercare stabilization.
PMP, Prince2, or an equivalent project management certification is highly preferred.
Thrives in a fast-paced, scaling environment, with extreme attention to detail and a proactive ownership mindset.

Nice To Haves

PMP, Prince2, or an equivalent project management certification is highly preferred.

Responsibilities

Oversee the full implementation lifecycle for complex enterprise customers from initial Planning and Design through Configuration, Testing, Launch, and Hypercare.
Establish, maintain, and track detailed project plans, schedules, critical paths, and comprehensive RAID logs (Risks, Assumptions, Issues, and Dependencies) to ensure milestone adherence.
Coordinate and align vast, cross-functional enterprise teams, including customer champions, system administrators, business leads (Legal, Security, IT, Procurement), and third-party implementation partners.
Establish a rigorous engagement cadence, facilitate steering committee meetings for enterprise clients, and provide regular strategic status updates to project sponsors and corporate executives.
Scope and manage project dependencies around technical validation, identity provider setups (SSO/SCIM), and third-party application or custom ERP integration touchpoints.
Define clear entry and exit criteria for testing phases, oversee System Integration Testing (SIT), and support customer teams through structured User Acceptance Testing (UAT) lifecycles.
Architect detailed cutover plans, production readiness checklists, environment data cleanups, and final production sync strategies to guarantee a low-risk, clean go-live.
Lead post-launch Hypercare operations, actively monitoring adoption, resolving deployment friction points, and managing a healthy, documented transition to steady-state ownership under Customer Success.