Senior Project Manager

Highmark Health•Whitpain Township, PA

11d•Onsite

About The Position

This role defines, plans, and delivers complex programs requiring cross-functional collaboration and management of interdependencies among multiple projects and related activities, within scope, quality, schedule, and budget constraints. It manages a group of internal exempt and/or matrixed employees and contractors working on programs to deliver business solutions. The position is office-based and requires a physical work site. Travel is 0%–25%. The role occasionally teaches or trains others and occasionally travels from the office to work sites. It must comply with company ethics, legal, privacy, HIPAA, and information-security requirements, including protection of confidential customer information.

Requirements

High school diploma or equivalent.
At least 4 years of experience in a project manager role.
Experience with customer relationship management.
Presentation skills.
Negotiation skills.
Experience with conflict resolution.
Experience with risk mitigation planning.

Nice To Haves

Bachelor's degree.
PMP certification or equivalent training.
Healthcare insurance industry business and operational knowledge.
Experience managing large, complex projects.
Very good leadership skills.
Very good organizational and planning skills.
Experience with an industry-standard software development life cycle.

Responsibilities

Work with business and technical organizations to determine program strategy and approach.
Organize, plan, and maintain a program roadmap covering cross-functional activities and projects.
Work with business and technical organizations to assemble project teams.
Lead Project Managers and/or program teams in developing and maintaining comprehensive plans for a defined program.
Work with the Executive Sponsor, Business Owner, and other management as needed to achieve program objectives.
Develop an understanding of business objectives for the assigned area.
Monitor, evaluate, and report program status, including scope, schedule, budget, and alignment with program and strategic goals.
Direct corrective action as needed to maintain program viability.
Develop and maintain positive customer relationships.
Present project status and communicate effectively throughout the project life cycle.
Follow the organization's project management methods, project life-cycle methodologies, and audit requirements.
Support and contribute to improvements in project management methods and practices.
Perform other duties as assigned or requested.
Comply with company business conduct, legal, privacy, HIPAA, and information-security policies and requirements.