Senior Project Manager, eCOA Implementation

IQVIA•Durham, PA

About The Position

We are seeking a Project Manager to manage delivery of eCOA projects to internal and external clients. This role involves validating project scope, plans, and schedules for moderately complex projects, adhering to metrics for project success, and suggesting appropriate metrics. The Project Manager will also provide input to and apply standards such as delivery process, roles and responsibilities, operational norms, and compliance.

Requirements

Bachelor Degree or equivalent
A thorough understanding of Project Management principles
In-depth project management experience ideally within clinical research
Experience and understanding of the clinical research environment and GCP principles
Strong leadership, diplomatic and motivational skills
Open, transparent and excellent communication skills, fluency in English both verbal and written
Proven ability to work creatively and analytically in a problem-solving environment
Excellent in planning, organizing and monitoring
Self-motivated, decisive, with the ability to adapt to change and competing demands
Able to communicate and deal effectively with all levels of the organization
Confident and comfortable with public speaking in front of a large and diversified audience.
Ability to adjust presentation material for differing audience
Solid technical background, with understanding or hands-on experience in software development and clinical technologies (EDC, eCOA, IWRS etc.)
Strong working knowledge of Microsoft Office tools

Nice To Haves

PMP / PRINCE II certification is a plus

Responsibilities

Manage day to day implementation of eCOA projects
Manage internal staff to support customer projects and manage internal service projects
Define and monitor project scope, budget, timelines, resources, quality and deliverables for the full project life cycle
Ensure the project team adheres to high quality service and all applicable corporate and client policies and standards
Regularly review project contract terms and conditions, and project plan to ensure that all assumptions are still valid
Work in close collaboration with the internal or external project stakeholders to achieve the study goals
Establish strong customer relationships and seek opportunities to increase customer satisfaction and deepen relationships
Communicate effectively with customers to identify needs and propose solutions
Keep customers well informed on status of internal service efforts and serves as liaison between internal staff and customer
Provide technical direction for the development, design, and systems integration for customer engagements
Responsible for managing the development, review and approval of project related study documentation during throughout the full life cycle of the project implementation
Provide regular updates and reports to Sponsor and IQVIA upper management
Conduct regular status meetings, reviewing project schedule, risks, issues and outstanding action items
Implement and monitor a risk management plan at the project level (raise to program level, as necessary)
Implement corrective actions as needed to maintain project performance
Identifies opportunities for improving and streamlining projects
Manage vendor relationship and tasks
Manages the Lessons Learned process throughout the project lifecycle
Communicate customer requirements to the product management teams, advocate on the customer’s behalf, and communicate the status of enhancement requests to customers
Manage project team members across multiple locations and time zones