Implementation Project Manager

HARRIS & HARRIS LTD • Coppell, TX

2h • $75,000 - $90,000 • Remote

About The Position

Harris & Harris has over 50 years of experience in customer care and revenue recovery, specializing in the utilities, government, and healthcare markets. We’re looking for a friendly, professional, and motivated Implementation Project Manager to join our Information Technology team. If you’re looking for a company that embraces the principles of respect, compassion and trust, please apply with us today!

Requirements

• High School Diploma or GED required
• Proven ability to work within expected guidelines under limited supervision
• Demonstrated experience with implementations and data transfers
• Microsoft Office experience specifically with Excel
• Ability to work Mon-Fri from 8am-5pm and flexibility to work outside these hours when needed

Nice To Haves

• Bachelor's degree preferred
• Project management training/certification a plus
• Software application knowledge (troubleshooting) and working closely with software developers preferred
• Collections experience, specifically with CUBS collection application a plus
• Strong analytical, problem solving, and follow-up abilities
• Effective time management and organizational skills a must
• Certified Associate in Project Management (CAPM), Project Management Professional (PMP) Project Management or Comp TIA Project + preferred.
• Detail-oriented with the ability to organize and prioritize multi-task.

Responsibilities

• Facilitate regular project team meetings with resources from both internal and client teams
• Effectively communicate with clients and internal resources through regular progress reporting and conference calls
• Manage project plan/checklist of required tasks to ensure adherence to the schedule and successfully complete implementations
• Assign tasks to resources in various departments and closely monitor results to completion
• Oversee multiple implementation projects in different stages simultaneously
• Work independently and proactively to ensure timeliness of deliverables
• Ask probing questions to understand the needs and issues associated with the new implementation
• Follow established process to ensure that new implementations are tested and audited properly
• Perform analysis and design of interfaces (files, reports, statements)
• Collaborate with programmers/developers, including design elements
• Create and execute test plans for newly-developed procedures
• Document and share details about new clients with internal departments via the standard Project Plan Summary template
• Establish documentation for developed processes and oversee transition to IT operations
• Learn and become proficient in the CUBS collection system
• Produce high quality work in a fast paced environment
• Other duties as assigned

Benefits

• Medical, Dental, and Vision insurances from premium providers
• 401K with matching
• Company paid Accident and Disability Insurance, Long Term Disability Insurance, EAP, and Travel Assistance
• Tuition Reimbursement
• Paid Time Off, Sick Time, Wellness Days, and Paid Holidays
• Additional benefits such as identity theft protection, flexible spending accounts, pre-tax commuter benefits, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED