Senior Project Manager
About The Position
We're looking for a strategic and client-focused Senior Project Manager who thrives on delivering complex ERP implementation projects and building trusted relationships with enterprise clients. In this role, you'll lead large, multi-stream ERP programs from planning through successful delivery, working closely with clients and cross-functional teams to ensure projects are completed on time, within scope, and within budget. You'll play a key role in driving delivery excellence, managing project risks, mentoring project managers, and helping shape the future of our PMO. If you're passionate about enterprise software, client success, and leading high-impact projects in a collaborative environment, we'd love to hear from you.
Requirements
- Bachelor’s degree in Business, Information Systems, Project Management, or a related field, or equivalent professional experience
- 7+ years of experience leading complex ERP programs or portfolios
- Proven experience managing client-facing projects with multiple stakeholders
- Experience delivering ERP, SaaS, or complex technology implementations
- Strong understanding of project financials, scope control, and delivery governance
- English proficiency (spoken and written): Required due to regular communication and collaboration with clients and partners in other provinces of Canada and the United States.
Nice To Haves
- PMP certification or equivalent project management certification is considered an asset
- Formal training in Agile, Scrum, or hybrid delivery methodologies is considered an asset
- Experience with retail, wholesale, or supply chain ERP implementations (preferred)
- Exposure to global or multi-client delivery environments (preferred)
- Experience working within a PMO-driven organization (preferred)
Responsibilities
- Lead complex, multi stream or multi project programs across enterprise ERP implementations
- Engage with client leadership to ensure alignment on delivery strategy, implementation sequencing, and prioritization decisions.
- Own integrated delivery planning across multiple workstreams, vendors, or delivery teams
- Drive portfolio level risk management, proactively identifying systemic risks and mitigation strategies
- Mentor Level I and Level II project managers, providing coaching on delivery excellence and client engagement
- Influence PMO governance, standards, and methodology improvements across Professional Services
- Support executive level reporting, forecasting, and delivery performance analysis
- Manage end to end delivery of client projects, including scope definition, planning, execution, monitoring, and closure
- Develop and maintain detailed project plans, schedules, budgets, and risk registers for ERP implementation and consulting engagements
- Serve as the primary day to day point of contact for clients on assigned projects, ensuring clear communication and expectation management
- Coordinate cross functional resources across Professional Services, Development, PMO, and Support to meet project deliverables
- Identify, assess, and proactively mitigate project risks, issues, and dependencies, escalating when required
- Track and report on project status, financials, and milestones using standard PMO governance and reporting tools
- Support user acceptance testing (UAT), go live readiness, and post implementation transition activities
- Contribute to continuous improvement of project delivery methodologies, templates, and best practices
Benefits
- Health coverage (medical, dental, disability, and life insurance)
- Wellness program (gym membership reimbursement)
- Professional growth (training platforms, career development fee subsidy, etc.)
- Company events
- Referral program
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Career Level
Senior
