Senior Project Manager VP

Citi • O’Fallon, MO

1d • Onsite

About The Position

The Project Management Lead is a strategic professional who stays abreast of developments within their field and contributes to directional strategy by considering their application in their job and the business. This role is recognized as a technical authority within an area of the business, with typically multiple individuals possessing the same level of subject matter expertise. Developed communication and diplomacy skills are required to guide, influence, and convince others, particularly colleagues in other areas and occasional external customers. This role has a significant impact on the area through complex deliverables and provides advice and counsel related to the technology or operations of the business. The work impacts an entire area, eventually affecting the overall performance and effectiveness of the sub-function/job family.

Requirements

• 6-10 years of project management experience – preferably from a mortgage or financial services environment
• PMP certification strongly preferred, Six Sigma a plus.
• Ability to develop project plans, manage individual deadlines and goals.
• Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
• Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
• Manage client expectations, anticipate operational and tactical risks and track them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
• Proficient in MS Office applications, MS Project, VISIO, Adobe Acrobat Professional.
• Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Responsibilities

• Manages a large multi-faceted project/account/campaign or multiple projects at the same time.
• Owns project goals, leveraging expertise to inspire a sense of shared purpose within the project team.
• Organizes new challenges and drives business results.
• Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers’ needs and deliver within budget on desired outcomes.
• Drives end results of the project as a representative of the business.
• Works closely with the Customer, Sales Team, Engineering and Operations to define project scope and objectives for project members.
• Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.
• Assesses project risk potential and discovers potential problems before they occur.
• Applies a proactive approach in routinely tracking the project participant progress against project goals.
• Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.
• Identifies and where required amends the approach to the context and constraints of each project.
• Constantly improves their own and their teams' skills through lessons-learned reviews at project completion.
• Possesses the knowledge, skills, and experience to recognize when problems surface or potential problems are looming.
• Articulates problems, brings the right people together to solve problems, and knows when the problem has been properly addressed and closed.
• Promotes partner involvement through effectively communicating project status upward and to the Client.
• Applies lessons learned from recent projects to future projects.
• Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.
• Proactively follows escalation and change control processes.
• Owns all management reports on a given engagement.
• Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.
• Appropriately assesses risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees