[8BE] Senior Project Manager

Software Mind Americas

About The Position

Software Mind is partnering with a leading US-based promotional products and e-commerce company to build a shipping and delivery service for its white-label B2B commerce platform. The platform is built on Shopify Plus with a .NET microservices backend on AWS, and the service will integrate with major shipping carriers, the e-commerce storefront, and existing order management systems. This is a short, focused engagement consisting of a discovery phase followed by two-week sprints through production release. The Senior Project Manager owns end-to-end delivery, from discovery through production release. The role leads the discovery phase and go/no-go decision, manages the delivery plan and project controls, coordinates a cross-functional team and multiple stakeholders, and plans UAT, release, acceptance evidence, and handover. The role also maintains project governance and reporting for the client and Software Mind leadership.

Requirements

  • At least 7 years of project management experience in software delivery.
  • At least 3 years of experience on client-facing projects for US clients.
  • Proven delivery of fixed-price or fixed-scope projects, including baseline management, change control, and milestone-based acceptance.
  • Strong Agile/Scrum practice and experience with Jira and Confluence.
  • Experience managing client dependencies and decisions in multi-vendor environments.
  • Technical literacy across APIs, integrations, AWS cloud, and microservices, with the ability to follow architecture discussions and assess technical risk.
  • A track record of delivering short, high-intensity projects from discovery to production.
  • Confident stakeholder management up to executive level.
  • Excellent written and spoken English for daily client interaction.

Nice To Haves

  • E-commerce, shipping, logistics, or fulfilment domain experience.
  • Familiarity with Shopify Plus or headless commerce.
  • Background in promotional products, print-on-demand, or made-to-order manufacturing.
  • PMP, PSM, PMI-ACP, or equivalent certification.
  • Experience using AI-assisted delivery tooling.

Responsibilities

  • Own end-to-end delivery, including planning, scheduling, milestones, budget tracking, and acceptance from discovery through production release.
  • Lead the discovery phase and bring the project to a clear go/no-go decision before development begins.
  • Track client dependencies and decisions, assigning owners and dates and escalating risks to the plan early.
  • Manage scope and change control by assessing change requests, documenting impacts, and routing requests for approval.
  • Facilitate Scrum ceremonies and keep the Jira backlog and board current in coordination with the Tech Lead and Business Analyst.
  • Coordinate the client, partner vendors, and third-party providers in a multi-vendor environment.
  • Own the RAID log, decision log, and regular status reporting to the client and Software Mind leadership.
  • Plan UAT and the production release with the client.
  • Manage team capacity and allocation across a cross-functional team.
  • Prepare acceptance evidence and handover documentation.

Benefits

  • Excellent work environment certified by Great Place To Work.
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