Senior Project Manager - Cardiology Implementation Services - Remote

UnitedHealth Group•Minnetonka, MN

4d•$91,700 - $163,700•Remote

About The Position

As a Senior Project Manager I supporting Cardiology Implementation Services, you will lead complex customer implementations that bring together clinical, technical, operational and business teams. This position is designed for a project leader who can operate across multiple interconnected workstreams, establish clarity in complex situations and translate between clinical needs and technical requirements. You will serve as a central point of coordination for internal teams and customers, helping projects remain aligned to scope, timelines, quality expectations and customer outcomes. The successful candidate will be highly organized, adaptable and comfortable communicating with stakeholders at multiple levels. At times, the role will require operating with a program-management mindset by coordinating multiple project teams, resolving competing priorities and communicating risks and decisions upward and outward. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

2+ years of project management experience supporting healthcare technology, software implementation, clinical systems, or a related environment
2+ years of experience working with radiology, cardiology, or medical-imaging workflows
2+ years of experience using data and information to support business or project decisions
Demonstrated experience managing implementation projects with multiple workstreams, functional groups, dependencies, or customer stakeholders
Experience leading project planning, status meetings, customer communications, escalation discussions, and delivery follow-up
Demonstrated experience managing project risks, issues, competing priorities, resource dependencies, stakeholder conflicts, and communicating recommendations, decisions, and project status to leadership and customer stakeholders
Demonstrated experience translating clinical or operational requirements into clear technical actions and communicating technical considerations to clinical, operational, and business stakeholders
Experience using project-management software
Working knowledge of software development, release, deployment, documentation, or quality assurance processes
Proficiency with Microsoft Word, Excel, and PowerPoint
Ability to travel up to 10%25

Nice To Haves

PMP certification
Experience supporting cardiology products, services, imaging solutions, applications or clinical workflows
Experience coordinating multiple concurrent projects, workstreams or project teams
Clinical education, clinical work experience or professional experience partnering with clinical stakeholders on health care implementations
Health care implementation experience involving provider organizations or customer-facing clinical technology
Experience presenting to or communicating with executive-level customer and internal stakeholders
Experience using Salesforce, Jira or comparable customer, issue-management or work-tracking platforms
Experience with formal risk identification, mitigation, change control or mature process-management practices
Proficiency with Smartsheet, Excel, Visio, PowerPoint and SharePoint
Working knowledge of Project Management Institute practices
Knowledge of HIPAA or SOX requirements as they apply to project delivery

Responsibilities

Lead large, complex cardiology implementation projects involving cross-functional clinical, technical, operational, software development, quality assurance and business teams
Coordinate interconnected project teams and workstreams, including situations that require managing a team of teams or working alongside other project and program managers
Translate clinical needs, workflows and customer requirements into clear technical and operational actions, and communicate technical considerations back to clinical and business stakeholders
Develop and maintain implementation plans, project schedules, scope documentation, milestones, dependencies, resource requirements and delivery expectations
Lead executive meetings, customer team meetings, project status meetings, planning sessions and escalation discussions
Serve as the primary project contact for internal and external communications, issue escalation and project coordination
Establish clear roles, responsibilities, task expectations and decision points across diverse working groups
Manage multiple concurrent projects or workstreams with visibility to customer and internal leadership
Identify, document, communicate and mitigate project risks, issues, dependencies and changes in scope
Manage conflict, competing priorities, resource constraints and cross-functional dependencies in a constructive and timely manner
Monitor project responsibilities and provide proactive follow-up to support timely completion of deliverables
Prepare project status updates, issue analyses, executive communications and reporting for internal leaders and customers
Manage implementation activities related to scope and contract adherence, resource coordination, system integration issues, communications and customer satisfaction
Maintain proactive, solution-oriented communication across customer and internal stakeholder groups
Demonstrate flexibility and sound judgment as project scope, timelines, customer needs or priorities change
Support software release and deployment activities involving development, documentation, packaging, quality assurance and related implementation dependencies
Contribute to internal process-improvement efforts and project management office initiatives as assigned
Provide guidance or mentoring to project managers and other team members when appropriate