SENIOR PROJECT MANAGER

City of Toronto • Toronto, ON

3d • CA$115,672 - CA$160,649 • Hybrid

About The Position

The City of Toronto is transforming how it delivers capital infrastructure, and this role is at the centre of that work. Reporting to the Manager, Capital Process Improvement Implementation, the Senior Project Manager will lead the implementation of recommendations from the Capital Delivery Improvements (CDI) Review and the Enhancing Capital Construction Delivery (ECCD) program, two interconnected initiatives reshaping how the City plans, coordinates, and executes capital projects at scale. Launched in 2022, the CDI Review overhauled capital delivery processes to improve schedule reliability, strengthen cross-divisional collaboration, and eliminate the redundant exchanges and late-stage tender changes that slow projects down. The ECCD program advances this work further by raising the bar on performance metrics, contractor accountability, and project management frameworks to support delivery that is both consistent and dependable. In this role, you will work directly with Engineering & Construction Services, Toronto Water, and Transportation Services to turn recommendations into reality: building the tools, procedures, and organizational structures that will define how the City builds and delivers infrastructure.

Requirements

• Post-secondary education in civil engineering, project management, or a related discipline, combined with extensive relevant experience (or equivalent combination).
• Extensive experience leading complex projects end-to-end with minimal direction, balancing political, community, and multi-divisional stakeholder interests in a municipal environment.
• Considerable experience in capital infrastructure planning, coordination, design, and/or delivery, and/or results-oriented business transformation focused on continuous process improvement.
• Strong written and verbal communication skills, with demonstrated ability to prepare and deliver materials for senior management, elected officials, and the public.
• Excellent analytical, critical judgment, problem-solving, conflict resolution, and fiscal management skills, with experience generating data-driven insights from research and stakeholder input.
• Knowledge of the Occupational Health and Safety Act (including linear infrastructure construction hazards), relevant Ontario statutes, municipal legislation, and related corporate policies.

Nice To Haves

• Project Management Professional (PMP) designation is an asset.

Responsibilities

• Lead and manage projects that implement CDI Review and ECCD program recommendations across the capital infrastructure lifecycle, with a focus on early-stage coordination and scope development.
• Develop standard operating procedures, implementation tools, and organizational change recommendations in collaboration with Engineering & Construction Services, Toronto Water, and Transportation Services.
• Manage multiple concurrent cross-functional project teams, resolving complex multi-stakeholder issues with timely, appropriate decision-making and escalation.
• Design and incorporate key performance indicators into process development to improve regulatory, policy, and legislative compliance and track delivery improvements.
• Develop procurement documents (RFQ, RFP, REOI, RFI), evaluate proposals, manage consultant selection, and administer contracts in coordination with Purchasing and Materials Management.
• Prepare briefing notes, presentations, and reports for the Manager, Division Head, Standing Committees, City Council, and Members of Council on CDI/ECCD initiatives and related capital delivery matters.
• Design and deliver training programs for new capital delivery methodologies; apply change management techniques to embed improvements across divisions.
• Represent the division at meetings with government officials, municipalities, citizen groups, and Councillors; maintain project documentation including website and newsletter updates.
• Ensure compliance with the Ontario Occupational Health and Safety Act, including hazard identification for linear infrastructure construction (excavations, utility cuts, traffic).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree