Senior Project Manager - Professional Services

Rubrik Job Board

9d•$140,000 - $210,100

About The Position

Rubrik Professional Services is seeking a dynamic and results-oriented Senior Project Manager to lead complex enterprise customer implementations and contribute to the evolution of our delivery practice. This customer-facing role involves acting as a trusted advisor to ensure successful deployments, business value realization, and operational efficiency. In addition to managing critical client engagements, you will serve as a project management expert within the organization, mentoring other Project Managers and actively participating in the development and refinement of our PMO governance model, processes, and delivery frameworks.

Requirements

8+ years of direct Project Management experience delivering customer-facing, enterprise technical projects within a Professional Services or Consulting organization.
PMP (Project Management Professional) certification
Proven experience building or scaling PMO governance models supported by AI, standard delivery methodologies, and project health tracking processes.
Track record of managing multiple complex, high-visibility client engagements concurrently in a fast-paced technology environment.
Demonstrated experience mentoring, coaching, and developing junior to mid-level project managers.
Expert knowledge of modern project management tools (e.g., Smartsheet, Jira, Confluence, Asana) as well as Google Workspace.
Exceptional executive communication, stakeholder management, negotiation, and conflict resolution skills.

Nice To Haves

Prior hands-on experience or foundational knowledge in Data Management, Cloud Infrastructure (AWS, Azure, GCP), Data Protection, Enterprise Storage, Cybersecurity, or SaaS delivery.
Additional certifications such as Agile/Scrum (CSM, PMI-ACP), ITIL, or Prosci Change Management.
Strong financial acumen regarding professional services metrics (e.g., revenue recognition, margin, utilization, project profitability).

Responsibilities

Drive end-to-end delivery of complex, concurrent, enterprise-level customer projects from kickoff to sign-off in fast-paced environments.
Prepare enterprise customers for deployment, establish clear success criteria, track deliverables, set targets, manage resources, and ensure project execution adheres to deadlines and budgets.
Proactively identify, track, and mitigate project risks and technical dependencies.
Serve as the single point of contact and escalation owner for customer executives, cross-functional internal teams (Engineering, Customer Support, Sales, Technical Account Managers), and third-party partners.
Execute quality control throughout project lifecycles to ensure deliverables meet or exceed Rubrik's standards and customer business objectives.
Partner with PS leadership to build, refine, and maintain the PMO governance framework, including standard operating procedures, project methodologies, and key performance indicators.
Audit project workflows and delivery tools to identify bottlenecks, driving initiatives that enhance operational efficiency, margins, and customer satisfaction.
Assist in establishing best practices for resource allocation, utilization tracking, and project health reporting across the PS portfolio.
Mentor associate and mid-level PMs, providing guidance on client management, conflict resolution, scope control, and career growth.
Share best practices, templates, and lessons learned across the team to foster a culture of continuous learning and high performance.