Senior Project Manager/On-Site Supervisor

DTSV•Camp Springs, MD

9d•Onsite

About The Position

The Senior Project Manager/On-Site Supervisor serves a dual role in support of the Department of Homeland Security (DHS), U.S. Citizenship and Immigration Services (USCIS), Office of Security and Integrity (OSI) Security Support Services contract. As Senior Project Manager, the position supports the USCIS OSI Program Management Office (PMO) to assure that OSI projects and programs receive substantive, repeatable, standardized support and provide a project management approach to project delivery and business change in a controlled methodology. The PMO is the source of documentation guidance and metrics in the practice of project management and execution. They manage projects and the associated risk to assure efficient and successful project implementation for OSI. The Senior Project Manager provides program management support services for OSI-related projects and initiatives to include, but is not limited to, ensuring that OSI projects fulfill requirements and specifications, are completed within defined schedule, and are completed within defined cost parameters to the Government, including overall management support of the programs/projects. As On-Site Supervisor, the position serves as the primary point of contact for face-to-face communication between the COR, Program Manager (PM), company, and/or contractor employee regarding performance and operational concerns which may arise. On-Site Supervisor duties are collateral to Senior Project Manager duties, not in lieu of them. The duties and responsibilities listed in this job description generally cover the nature and level of work being performed by individuals assigned to this position. This is not intended to be a complete list of all duties, responsibilities, and skills required. Subject to the terms of an applicable collective bargaining agreement, the company management reserves the right to modify, add, or remove duties and to assign other duties as may be necessary.

Requirements

U.S. citizenship
Three (3) years of overall experience obtained within the last ten (10) years, including supervision of 75 employees supporting a project and/or contract working multiple shifts at more than one (1) geographically different location
Bachelor’s Degree in one (1) of the following disciplines: Program Management, Business or Public Administration, Information Systems, Engineering, Finance/Accounting, or related field, OR a Project Management Professional (PMP) certified by the Project Management Institute (PMI)
Excellent Microsoft 365 Skills, including familiarity with MS SharePoint, TEAMS, and other Office suite applications
Strong oral and written communication skills
Successful completion of corporate background investigation, including criminal and credit checks
Ability to obtain and maintain a government suitability determination/security clearance

Responsibilities

Develop standard and ad hoc project management reports. Examples of software for development of reports include, but are not limited to, Microsoft Project, Microsoft Visio, and Microsoft PowerPoint.
Coordinate project management activities with technical implementation stakeholders from the various OSI Divisions, as well as across other divisions within USCIS
Manage subordinate contractors assigned to the implementation of various programs.
Meet with various USCIS stakeholders to assess needs and communicate vision and direction.
Define roles and responsibilities for implementing various programs necessary to achieve the Government’s vision for fully operational capability.
Provide professional management support to OSI in managing the USCIS enterprise security effort.
Analyze describe, document, and diagram business models processes associated with the implementation of various programs.
Develop training collateral and training plans associated with the implementation of various programs.
Business process modeling and reengineering support.
Develop DHS and USCIS specific project initiation documents, including project charters and project management plans, to define roles, responsibilities, project scope, operational activities, and governance structure.
Project change control support to ensure specific product or service changes are introduced in a controlled and coordinated manner.
Project risk management, quality management, communications management, and portfolio management.
Project scheduling support.
Integrated project team (IPT) facilitation, organizational assessments, and cost/benefit analyses.
Prepare and present white papers and progress reports; assist management with analysis of costs, schedules, and performance of the work.
Project budgetary projection development process.
External service provider work order and package development.
Training support including answering questions related to project management standards and applications.
Handle corrections to assure timely and accurate reporting.
Prepare project documents and status reports.
Support project management phases such as planning, execution, and result monitoring.
Coordinate project activity and facilitate staff and IPT meetings.
Develop and maintain policies relating to USCIS operations.
Supervise a team of contractor staff, including all HR and recruiting support, timekeeping requirements, etc.
Communicate assignments and projects to the contractor staff
Provide recommendations to the PM, including workload balances and workflow.
Provide required training to ensure all assigned duties can be accomplished.
Provide weekly reports on team and individual work accomplishments, problems, progress in mastering tasks and work processes and individual team needs.
Serve as first point of contact to resolve issues between the COR, PM and/or company and the contractor employee (professionalism, performance, time and attendance, and leave issues, etc.).