About The Position

This role supports the development and operations of New Glenn, a single-configuration, heavy-lift orbital launch vehicle capable of routinely carrying people and payloads to low-Earth orbit, geostationary transfer orbit, cislunar, and beyond. Its first stage is fully reusable, and the vehicle was designed from the beginning to be human-capable. As part of a small, passionate and accomplished team of experts, you will drive the goal execution processes, strategic planning initiatives, and cross-functional coordination that enables on‑time, on‑plan delivery for the New Glenn system. As part of the New Glenn Strategy and Business Operations (SBO) team, you will have direct impact on all aspects of strategic planning, goal management, team development, and continuous improvement. The role partners directly with New Glenn senior leadership to translate strategy into executable plans, ensure clear and accurate program status, and drive decisions and actions to closure. This position will directly impact the history of space exploration and will require your dedicated commitment and detailed attention towards safe and repeatable spaceflight.

Requirements

  • Bachelor’s degree in communications, business, operations, or a related field; or equivalent practical experience.
  • 7+ years of experience in project, program, or operations management, including managing complex, cross‑functional efforts.
  • Proven ability to synthesize complex, technical or cross‑functional information into clear, concise narratives and executive‑ready presentations.
  • Demonstrated experience applying AI tools (e.g., generative AI, AI-assisted analytics, or intelligent automation) to improve efficiency in goal management, strategic planning, or program management workflows.
  • Strong organizational skills with demonstrated ability to manage multiple stakeholders, deadlines, and workstreams with limited oversight.
  • Excellent written and verbal communication skills; comfortable working directly with executive leadership.
  • Demonstrated ability to drive actions and decisions to closure in an environment with competing priorities and limited authority.
  • Ability to earn trust, build strong cross‑functional relationships, and maintain a high standard for accuracy and detail in all work products.
  • Intellectual curiosity to learn about complex space programs and technology.

Nice To Haves

  • Experience in program operations or PMO‑like functions supporting large, multi‑year hardware/software programs.
  • Demonstrated experience designing and running operating rhythms or governance forums (e.g., business reviews, program reviews, steering committees).
  • Experience defining, tracking, and/or governing metrics or KPIs that support business or program decisions.
  • Demonstrated ability to design and facilitate effective leadership offsites and working sessions.
  • Formal project management training or certification (e.g., PMP, Agile, Lean, or equivalent practical expertise).
  • Comfort operating in ambiguous, fast‑changing environments and proactively creating structure where none exists.

Responsibilities

  • Act as project manager for the full lifecycle of New Glenn and Strategy & Business Operations goals, from annual goal definition through in-year tracking and closeout.
  • Take ownership of goal development processes and memo development.
  • Facilitate cross functional alignment on goals and key results, ensuring they are measurable, realistic, and clearly cascaded to relevant teams.
  • Maintain clear, up to date status for all New Glenn and SBO goals, including risks, mitigations, and dependencies, and provide regular status updates to the leadership team.
  • Provide guidance and support to goal owners on planning, sequencing, and executing work against goals; help them address blockers and adjust plans as needed.
  • Manage goal inputs and content for leadership forums.
  • Own and be accountable for SBO offsite planning and execution.
  • Plan, coordinate, and execute a minimum of two SBO leadership offsites per year to set, refine, and align on program goals and priorities.
  • Own planning and execution of New Glenn All Staff meetings, including agenda development, presenter coordination and input management, deck development, Teams Live setup, logistics (room and AV coordination), and Q&A moderation support.
  • Manage emergent scope and special projects as needed.
  • Serve as Finance liaison for New Glenn/SBO, staffing bi-weekly SBO/Finance meetings and Monthly Business Reviews (MBR).
  • Facilitate cross-functional communication and alignment across program teams.
  • Manage registration, logistics, and execution of the semi-annual New Glenn program orientation event called Camp New Glenn.
  • Facilitate Camp New Glenn sessions.
  • Evolve the Camp New Glenn program, cadence, and content to align with current organizational needs and priorities.
  • Manage updates to the New Glenn employee handbook, pursuing opportunities for AI to evolve the handbook model and enable up-to-date guidance for new and existing team members.

Benefits

  • Medical, dental, vision, basic and supplemental life insurance, paid parental leave, short and long-term disability, 401(k) with a company match of up to 5%, and an Education Support Program.
  • Stock Options for all regular employees (working at least 20 hours/week)
  • Up to four (4) weeks per year based on weekly scheduled hours, and up to 14 company-paid holidays.
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