Senior Project Manager, Market Research (Remote)

M3USA•Fort Washington, PA

17h•Remote

About The Position

M3 USA is a leader in healthcare innovation, providing digital solutions for healthcare, life sciences, and pharmaceuticals. M3 Global Research, a division of M3 Inc., specializes in high-quality market research recruitment and support services globally, holding ISO 26362 and 27001 certifications. The Senior Project Manager will serve as a key communication and relationship liaison between M3, its clients, and internal teams, ensuring projects are managed effectively, on time, and within budget. This role is ideal for individuals with experience in international online market research, particularly in healthcare, sampling, survey recruitment, and cross-functional team collaboration.

Requirements

Bachelor's degree or equivalent work experience preferred.
At least 5+ years of experience in market research project management, preferably in the medical/healthcare field.
Self-motivated individual with exceptional time management, organizational skills, and attention to detail.
Well-developed analytical and problem-solving skills; ability to quickly solve problems as they present, as well as proactively identify and resolve potential issues to avoid escalation.
Ability to work autonomously and in a team environment to successfully meet study-specific and departmental objectives.
Basic math skills and ability to calculate incidence rate, response rate, honoraria amounts, profit, etc.
Very strong Microsoft Office skills including Excel, Outlook, and Word.
Quick learner of new technologies/software.
Exceptional written and verbal communication skills.
Ability to manage multiple online research projects accurately and on-time in a fast-paced environment where deadlines and other changes often occur in real-time.

Nice To Haves

Experience in international online market research specifically focused on healthcare, sampling, survey recruitment, and collaboration with all teams involved in the project.

Responsibilities

Manage international quantitative and qualitative market research projects throughout their entire lifecycle, including managing clients, partners, healthcare professional sample, and consumer sample.
Collaborate with various teams to set up and test survey links and redirects, prepare and send sample, conduct quality/audit checks, manage respondent inquiries and honoraria, and handle all other components of online research.
Coordinate and lead project kickoff meetings for all assigned studies to ensure all involved parties understand project specifications, client needs, timelines, and responsibilities.
Manage and leverage relationships with vendors to facilitate accurate and timely deliverables, communications, and issue resolution.
Monitor productivity and quality of data collection to produce regular updates and progress reports on project status.
Manage study profitability by monitoring and accounting for all project costs affecting the budget.
Partner with sales team members and operations staff to address issues and/or make recommendations to improve performance on research studies.
Work independently to support international teams outside of normal US business hours.