Senior Project Manager (IT)

Make Your Move•Salem, MA

21d•Onsite

About The Position

Salem Five is a growing regional financial services organization with a rich history of over 170 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers. This position requires the ability to work in the Salem, MA office. Salem Five has more than 30 retail banking branches throughout Essex, Middlesex, Norfolk and Suffolk counties, strong business banking capabilities, an Insurance division, a Wealth Management & Trust organization and a Mortgage Company that has provided homeownership to generations of families. Salem Five believes deeply in supporting the communities in which we reside. Donations through our Charitable Foundation or events at the branch or location-level are an important part of our DNA. We would not be the company we are without our commitment to businesses and organizations that help the region thrive and to our employees. Come see what we’re all about.

Requirements

Proficient in the administration of Project Server, including workflow design/process engineering.
Demonstrated success in defining and facilitating Project Server utilization across multiple divisions/departments.
Strong aptitude for technology and the emerging trends with an emphasis on e-finance.
Demonstrated written and verbal communication skills with excellence in customer service; possesses excellent listening skills and views exchanges with colleagues as learning opportunities.
STRONG DOCUMENTATION AND TECHNICAL WRITING SKILLS. This function involves the preparation and updating of complex written material and development of explanations to accompany new products, system enhancements, and day-to-day operational activities.
Must be able to effectively organize and present materials pertaining to infrastructure, application, and process topics.
Creation of user-accessible documentation related to technical subject matter is essential.
Strong organization skills and ability to stay calm and focused when multiple concurrent tasks are being requested.
STRONG ANALYTICAL SKILLS: This function involves the collection and analysis of numerous sources of information to determine the cause of a problem or error and the development of a solution.
Strong organizational, reasoning, and problem-solving skills are required.
This function involves coordinating or preparing estimates of the time, personnel, and any other resources needed to complete a project.
Activities may include coordination of estimates among work groups; developing cost/hours estimates; reviewing estimates with internal staff/vendors and obtaining signoffs/approvals.
STRONG PROJECT MANAGEMENT SKILLS. This function involves the responsibility for developing, coordinating, and controlling the steps necessary to carry out business-critical projects within an established time frame and ensuring their completeness.
An important aspect of this is function is an understanding of the interrelationship between the project components and other variants within the enterprise.
Demonstrates compliance with banking business laws and regulations as defined in company policies and procedures pertinent to the position.

Nice To Haves

Holds a valid Project Management Institute PMP or CAPM certification, or is willing to attain certification.

Responsibilities

Planning, developing, coordinating, and controlling the steps necessary to carry out a project within an established time frame and ensuring its completeness.
Understanding the project within the bank’s overall strategic plan, as well as the relationship between project components to ensure early risk identification and impact mitigation.
Management visibility and reporting; resource identification and allocation; management of project budget; assuring that project dependencies and tasks remain on schedule and meet stakeholder requirements; and clarifying and redefining specifications.
Working with the PMO Program Manager to develop policy that drives best practice and efficiency in the organization.
Defining requirements and facilitating the development of process workflows in mission-critical tools to standardize PM best practice adoption across the enterprise.
Driving the development of business requirements with senior bank personnel and subject matter experts.
Overseeing the development of technical specification and implementation plans by the project teams.
Ensuring that implementation plans are accurately built within Project Server and verifying resource availability through ongoing maintenance and utilization of workload forecast tools.
Facilitating the design of systems and ensuring that accurate documentation of the process architecture exists.
Working with the project teams to utilize existing technological capabilities and legacy systems when possible and ensure project documentations defines in detail the operational impact, gaps, and solutions.
Preparing or facilitating the preparation of the return on investment and cash flow models for the systems and project initiatives and incorporating the information into a cost analysis and business case.
Preparing business requirements documents, project definition documents, and project agreements.
Ensuring all baseline documentation is reflected throughout project lifecycle.
Driving continuous improvement through post-project reviews and documenting findings.
Maintaining detailed knowledge of the deployed core systems within the bank focusing on the deployed feature/function set against actual system capabilities.
Working with the business line and division head to construct solutions both systematically and administratively, to leverage existing solutions for the purpose of operational efficiency and competitive advantage.
Remaining knowledgeable about emerging technologies in eCommerce and digital finance and applying that knowledge to strategic planning and system implementations.
Monitoring and reporting progress against plan.
Managing the impact of delays and/or conflicting priorities by leveraging cross-functional teams.
Developing risk mitigation or “plan rescue” strategies using knowledge of systems, bank processes, and resource capabilities.
Managing relationship between vendors, internal customers, and IS personnel regarding problems with technological solutions.
Escalating resource, budget or implementation impediments in a timely manner.
Developing potential solutions based on market and technical knowledge.
Providing support for business applications and serving as a liaison for the development, implementation, and maintenance of existing, new, and enhanced systems.
Analyzing system utilization plans and facilitating training sessions and other presentations.
Managing multiple large projects by tracking resources, prioritizing projects, and providing guidance to personnel as needed.
Managing the budget for each assigned project, coordinating billing and verifying accounts payable.
Organizing and updating contract, legal, and project documents and files for each assigned project and ensuring they are published in appropriate repositories.
Facilitating/chairing meetings and distributing documentation in a timely manner.
Ensuring project statuses are maintained within Project Server and reported in accordance with established guidelines.
Maintaining a detailed understanding of the features and functions of the deployed technologies and applications.
Researching and adhering to banking laws and regulations as defined in company policies and procedures pertinent to position.
Assisting project team members with completion of risk assessments, training plans, user guides, department procedures and other required documentation.
Translating manual processes and into system workflow designs that can be incorporated into SharePoint.
Leveraging strong understanding of SharePoint and its integration with Project Server in order to support creation and improvement of processes and procedures.
Designing and understanding business process maps to document processes and working with internal teams to develop improvements to those processes.