Senior IT Project Manager

Ripple Effect•Rockville, MD

8h•$141,803 - $163,073•Hybrid

About The Position

As a IT Project Manager with the Ripple Effect team, you will play a pivotal role in our Digital Transformation efforts. You will lead technical execution and system design across projects, overseeing delivery schedules, quality processes, and cross-functional coordination. In this role, you will manage client communications, contribute to budget planning, and drive continuous improvement through data-informed decision-making and project management. You will supervise a diverse technical team, managing workload distribution, guiding problem-solving, and providing performance feedback. You will also support hiring, onboarding, and training to ensure team growth and success.

Requirements

High School Degree
12+ years of relevant experience, additional education substitutes for experience
4+ years of project management experience
2+ years of supervisory experience
4+ years of experience with federal government
Experience in full lifecycle software development, with proficiency in programming languages such as C++, Python, Java, JavaScript, R, and scripting languages (e.g., Bash).
Experience with databases such as MySQL, PostgreSQL, MongoDB, and ElasticSearch
Experience supporting federal clients or agencies (e.g., HHS, DHS, DoD, CMS) with an understanding of government operating structures and decision-making processes
Familiarity with development tools and environments including Jupyter Notebooks, GitHub, GitLab, Agile/Scrum, and CI/CD pipelines
Experience leading complex, cross-functional IT projects from initiation through closeout, and serving is primary point of contact for clients, including briefing senior stakeholders
Demonstrated success managing multiple concurrent projects or task orders
Experience managing the technical intake processes, including gathering, documenting, and validating business & systems requirements from stakeholders
Ability to write clear, structured requirements documentation, including user stories, acceptance criteria, and technical specifications
Strong attention to detail and demonstrated ability to execute instructions
Intermediate knowledge of Microsoft Office productivity software and collaboration tools such as Microsoft Teams and SharePoint
Ability to travel and or report on-site to Ripple HQ (Rockville, MD) or client locations (in the DMV-area) on an as-needed basis.

Nice To Haves

Undergraduate or advanced degrees
Experience in biomedical, clinical, or scientific computing domains.
Knowledge of AI/ML frameworks and tools (e.g., TensorFlow, PyTorch, NLP libraries).
Familiarity with cloud-native development and container orchestration (e.g., Docker, Kubernetes).
Experience implementing documentation and knowledge management strategies
Strong understanding of Section 508 compliance and accessibility standards
Intermediate knowledge of AI tools, including their limitations and risks, and how they can be applied to support project management tasks.

Responsibilities

Leads technical execution in designing new systems and enhancing existing ones by evaluating feasibility, managing deviations, and communicating design decisions to stakeholders.
Facilitates cross-functional meetings, authors strategic communications (e.g. proposals and executive summaries), and ensures alignment of messaging across teams and stakeholders.
Manages incoming technical requests and system enhancement tickets including triaging, prioritizing, and assigning work items while ensuring alignment with project goals, timelines and resource availability
Translates business and user requirements into actionable technical specifications, including user stories, acceptance criteria, and implementation considerations to guide development teams.
Leads the development of integrated project schedules, manages resources to meet contractual milestones, and ensures timely completion of all technical and administrative tasks.
Takes accountability for the effectiveness of quality management processes during project execution and leads initiatives to promote risk-based thinking and continuous improvement across teams.
Leads compliance efforts for technical projects, ensures alignment with contractual obligations, and responds to client inquiries regarding regulatory adherence.
Leads the development of technical documentation – including methodologies, procedures, and findings – and ensures that documentation supports reproducibility and quality assurance.
Coordinates cross-functional activities, implements innovative solutions to integration challenges, and develops scalable processes that promote efficiency and learning across teams.
Supervises a diverse technical team, managing workload distribution, guiding problem-solving, and providing performance feedback.
Supports hiring, onboarding, and training to ensure team growth and success.