Senior Project Manager, Digital

Four Hands•Austin, TX

About The Position

Our Digital Experience team is seeking an experienced Senior Digital Project Manager to drive the successful execution of strategic digital initiatives across Four Hands' digital ecosystem. In this role, you'll partner closely with Product Management, Engineering, Product Design, QA, Marketing, and business stakeholders to coordinate cross-functional efforts, manage timelines, dependencies, and risks, and ensure initiatives are delivered efficiently from discovery through launch. You'll play a key role in fostering collaboration, improving delivery processes, and enabling teams to deliver exceptional digital experiences that drive measurable customer and business outcomes.

Requirements

8+ years of experience managing digital, software, eCommerce, or technology projects in a cross-functional environment
Bachelor's degree in Business, Information Systems, Computer Science, Project Management, or a related field, or equivalent practical experience
Proficiency with project management and collaboration tools such as Jira, Confluence, Smartsheet, or similar platforms
Demonstrated experience leading complex initiatives from planning through successful delivery
Experience working within Agile product development environments, including Scrum and Kanban methodologies
Proven ability to manage multiple concurrent projects, balancing priorities, timelines, dependencies, and competing stakeholder needs
Experience facilitating Agile ceremonies, project planning, risk management, and cross-functional communication
Strong organizational, analytical, and problem-solving skills with exceptional attention to detail.
Excellent verbal, written, and interpersonal communication skills, with the ability to communicate effectively with both technical and non-technical audiences

Responsibilities

Lead the planning, coordination, and execution of digital initiatives from intake through launch, ensuring projects are delivered on time, within scope, and aligned with business objectives
Lead, coach, and develop assigned team member(s), fostering a collaborative, high-performing environment while supporting individual growth, accountability, and continuous improvement
Partner closely with Product Managers to translate product priorities and roadmaps into actionable delivery plans, coordinating work across Engineering, Product Design, QA, Content, and business stakeholders
Develop and maintain project plans, timelines, milestones, resource allocations, dependencies, and release schedules across multiple concurrent initiatives
Partner with Digital Experience leadership to balance priorities, manage team capacity, and identify delivery risks, ensuring resources are aligned to the highest-value initiatives
Proactively identify, manage, and communicate project risks, blockers, dependencies, and scope changes, facilitating timely decisions and issue resolution
Facilitate Agile ceremonies, including sprint planning, backlog refinement, daily standups, retrospectives, release planning, and cross-functional status meetings to support efficient team execution
Drive clear and consistent communication by providing stakeholders with regular updates on project health, milestones, timelines, risks, decisions, and key dependencies
Coordinate complex cross-functional initiatives across Digital Experience, IT, Marketing, Merchandising, Sales, Operations, and external partners to ensure alignment and successful delivery
Maintain project documentation, governance artifacts, decision logs, delivery reporting, and project dashboards to provide visibility into project health and progress
Monitor team capacity, delivery metrics, and project health to improve predictability, execution quality, and overall delivery effectiveness
Champion continuous improvement by identifying opportunities to streamline workflows, strengthen Agile practices, and enhance cross-functional collaboration across the Digital Experience organization
Other duties as assigned, in accordance with training and qualifications
Uphold the Core Values and be a valuable member of the Four Hands Team
Be open and honest
Reach for excellence
Act with responsibility
Value the whole person
Enjoy the journey