Senior Project Lead Field Director

IQVIA•Durham, NC

10d•Hybrid

About The Position

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. The Senior Project Lead Field Director is responsible for direct oversight of Ambassador Regional Project Leads and their teams, and of the IQVIA Ambassador Project Training team. This role involves communicating with the client Ambassador Director on a regular and timely basis, ensuring the IQVIA Force has the appropriate resources and operational support to deliver on both patient and client expectations, and developing and implementing a robust plan to facilitate clear communication to the client’s Ambassador organization. The position requires attending and jointly leading weekly program staff meetings in conjunction with the client leadership team, identifying opportunities and participating in the development of operational strategies, tactics and resources to drive performance and optimize value for patients, and collaborating with client and IQVIA Senior Leadership to support KPI development. The role also involves providing Senior Leadership with updates on policy developments and their likely impact to patients and service delivery, and providing patient support activities as directed for other client programs and initiatives. The potential base pay range for this role is $200,000 - $240,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.

Requirements

Bachelor’s Degree.
8+ years of leadership experience within nursing services, patient support programs, healthcare operations, pharmaceutical services, or related healthcare environments.
Budgetary management experience.
Must be able to manage multiple tasks and have excellent organizational skills.
Ability to examine business environment and develop/execute in response to market opportunities.
Working knowledge of the market including trends and issues as they relate to the patient journey and insights.
Ability to travel (40-60%)
Ability to lead and drive for results in cross-functional teams.
Strong planning and prioritization skills.
Strong and effective presentation skills; excellent communication skills – both written and verbal.
Initiative and vision: develop strategy and deliver results.
Drive and enthusiasm.
Exceptional interpersonal skills and the ability to build and inspire support for initiatives.
Ability to build and maintain relationships with third parties using good negotiation skills.
Proven success working with or within patient advocacy organization or other patient health-related, communicate focused organizations providing services to targeted populations.
Fully competent in MS Office (Word, Excel, PowerPoint).
Candidates must have authorization to work in the US without the need for sponsorship.

Nice To Haves

Knowledge of applicable regulations and standards affecting Pharmaceutical Products (e.g. CFR 210/211, cGMP)
Ambassador Program or comparable operational supervision experience (3+ years) as Field Manager (DM or higher) experience.
Project Management experience.
Incentive Compensation Plan development and execution.
Veeva / Sales Force.com Database experience.

Responsibilities

Direct oversight of Ambassador Regional Project Leads and their teams.
Direct oversight of IQVIA Ambassador Project Training team.
Communicate with client Ambassador Director on a regular and timely basis.
Ensure that IQVIA Force have the appropriate resources and operational support to deliver on both patient and client expectations.
Develop and implement a robust plan to facilitate clear communication to client’s Ambassador organization.
Attend and jointly lead weekly program staff meetings in conjunction with the client leadership team.
Identify opportunities and participate in the development of operational strategies, tactics and resources to drive performance and optimize value for patients.
Collaborate with client and IQVIA Senior Leadership to support KPI development.
Provide Senior Leadership with updates on policy developments and likely impact to patients and service delivery.
Provide patient support activities as directed for other client programs and initiatives.