Senior Project Engineer

ABB•Columbia, VA

3d•Remote

About The Position

In this role, you will have the opportunity to act as a collaborative leader with strong communication and stakeholder management skills, experienced in working with customers, factories, engineering, operations, and executive leadership to achieve quality objectives and business goals. Committed to fostering a culture of quality excellence, operational efficiency, and continuous improvement. This role is contributing to the Electrification Smart Power division in North America. You will be mainly accountable for leading customer quality initiatives and serving as the primary quality contact for key customers, investigating customer complaints and coordinating timely corrective actions, managing quality performance metrics and customer scorecards, facilitating root cause analysis and continuous improvement projects, ensuring compliance with customer and quality management system requirements, driving quality improvements across manufacturing, engineering, and supply chain functions, supporting audits, customer visits, and quality reviews, and mentoring quality teams and promoting a customer-focused quality culture.

Requirements

Bachelors Degree in Electrical Engineering (or similar) strongly preferred.
8+ years experience in electrical distribution or power systems required.
Customer Quality Management and Complaint Resolution.
Root Cause Analysis (RCA) and Corrective & Preventive Actions (CAPA).
Supplier Quality Management and Quality Auditing.
Failure Mode and Effects Analysis (FMEA).
Continuous Improvement and Risk Management.
KPI Development, Performance Tracking, and Reporting.
Cross-Functional Leadership and Collaboration.
Customer Relationship Management.
Ability to travel upwards of 30% as needed.
Candidates must already have a work authorization that would permit them to work for ABB in the US.

Responsibilities

Lead customer quality initiatives and serve as the primary quality contact for key customers.
Investigate customer complaints and coordinate timely corrective actions.
Manage quality performance metrics and customer scorecards.
Facilitate root cause analysis and continuous improvement projects.
Ensure compliance with customer and quality management system requirements.
Drive quality improvements across manufacturing, engineering, and supply chain functions.
Support audits, customer visits, and quality reviews.
Mentor quality teams and promote a customer-focused quality culture.

Benefits

Health, Life & Disability
Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
Choice between two dental plan options: Core and Core Plus
Vision benefit
Company paid life insurance (2X base pay)
Company paid AD&D (1X base pay)
Voluntary life and AD&D – 100% employee paid up to maximums
Short Term Disability – up to 26 weeks – Company paid
Long Term Disability – 60% of pay – Company paid. Ability to “buy-up” to 66 2/3% of pay.
Supplemental benefits – 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
Parental Leave – up to 6 weeks
Employee Assistance Program
Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
Employee discount program
401k Savings Plan with Company Contributions
Employee Stock Acquisition Plan (ESAP)
11 paid holidays.
Vacation under a permissive time away policy.
Eligible for a short-term incentive plan/annual bonus.