Senior Programme Coordinator, USRAP Risk and Compliance (P)

IOM•Washington, DC

About The Position

The Senior Programme Coordinator, USRAP Risk and Compliance, serves as the technical lead for risk management, internal controls, and program integrity across the United States Refugee Admissions Program (USRAP). The role ensures that governance, regulatory compliance, fraud-mitigation practices, and donor-required controls are embedded throughout the program, integrating enterprise risk management, internal control reviews, compliance oversight, audit coordination, and fraud and misconduct triage to support evidence-based decision-making and operational accountability. The position operates under the overall supervision of the Chief, Global and Domestic Programmes Unit, and the direct supervision of the Global Programme Coordinator, USRAP. It works with USRAP operations, global and regional partners, oversight bodies, Washington-based units, and field teams. Duties include travel to high-risk or complex operating environments. The role also upholds IOM protection, conduct, confidentiality, and data-protection standards.

Requirements

Master’s degree in Risk Management, Business Administration, Public Administration, Law, International Affairs, or a related field, with the required relevant professional experience; or a university degree in those fields with the required additional experience.
At least five years of progressively responsible professional experience in risk management, internal controls, compliance, audit, or assurance, or seven years with a university degree; experience in international organizations, multilateral institutions, or large operational programmes such as USRAP is preferred.
Demonstrated experience designing, assessing, and strengthening internal control frameworks, including reviewing SOPs, segregation of duties, and operational processes relevant to refugee processing, resettlement support, or related programme operations.
Experience identifying and assessing fraud and misconduct risks and advising on preventive and detective controls, reporting channels, and escalation processes.
Experience supporting programme risk registers, conducting risk assessments, and facilitating risk reviews with senior management and operational teams across multiple locations.
Experience coordinating with operational units, oversight bodies, and senior management in multi-stakeholder environments.
Experience developing and delivering guidance and training on internal controls, risk management, fraud prevention, and compliance.
Familiarity with donor compliance frameworks and oversight requirements for large-scale migration or resettlement programmes, institutional policies, regulatory obligations, and applicable U.S. federal and state regulations, including financial and lending practices where relevant.
Demonstrated experience coordinating internal and external audits, preparing documentation, engaging with auditors, and tracking audit recommendations and corrective-action plans.
Ability to analyze complex operational and programmatic information and translate technical inputs into clear strategic and operational guidance.
Ability to coordinate across units and technical areas and facilitate collaboration among diverse stakeholders.
Ability to manage competing priorities and deliver high-quality outputs under tight deadlines in complex operational environments.
Organizational judgment and problem-solving capacity, including the ability to identify issues, assess implications, and support practical solutions.
Ability to provide guidance and direction in a dynamic and politically sensitive operational context.
Fluency in English, oral and written.
Adherence to IOM values and competencies, including inclusion, integrity, professionalism, courage, empathy, teamwork, results delivery, knowledge sharing, accountability, and communication.

Nice To Haves

Working knowledge of another official UN language: Arabic, Chinese, French, Russian, or Spanish.
Experience in international organizations, multilateral institutions, or large operational programmes such as USRAP.

Responsibilities

Maintain and oversee the USRAP Program Risk Register, facilitate periodic risk reviews with relevant programme and operational stakeholders, and ensure risk data is accurately reflected in the Organization’s risk-management system.
Plan, lead, and document internal control reviews across USRAP operations, including reviews of SOP adherence, segregation of duties, workflow and system controls, data protection, and process integrity; issue reports with prioritized recommendations, responsible parties, and timelines.
Periodically review and approve Travel Loan Contact Center scripts and communication protocols for compliance with IOM policies, USRAP requirements, and applicable U.S. federal regulations, including FCRA and FDCPA.
Monitor compliance with legal and regulatory requirements for loan issuance, repayment communication, collection practices, credit reporting, and record-keeping, as well as donor expectations and IOM standards.
Coordinate USRAP responses to internal and external audits, PRM monitoring, OIO reviews, IOM oversight, and donor spot checks; track recommendations through closure and maintain audit-ready evidence.
Monitor fraud-risk indicators and advise management on preventive and detective controls; coordinate follow-up with OIO, ECO, the Legal Department, and other relevant units.
Serve as the operational point of contact for USRAP fraud and misconduct reporting, ensuring timely triage, documentation, and routing in accordance with applicable procedures and reporting mechanisms.
Advise on integrating internal controls into new processes, surge operations, system changes, and structural adjustments, and ensure requirements are reflected in SOPs, workflows, and operational guidance.
Support management in developing, tracking, and validating corrective-action plans that address root causes and align with M&E findings, audit observations, and operational lessons learned.
Provide guidance, capacity-building, and training to RSCs, Washington-based units, and field teams on risk management, internal controls, fraud prevention, compliance, and relevant policies.
Safeguard the confidentiality and integrity of USRAP information and support global efforts to prevent and mitigate fraud across RSC and resettlement operations.
Represent IOM/USRAP in technical meetings, working groups, workshops, and inter-agency forums as delegated.
Uphold RMM Protection Mainstreaming Minimum Standards, IOM Standards of Conduct, and PSEA instructions; report non-compliance by IOM personnel or partners to supervisors or management.
Undertake duty travel, including to high-risk or complex operating environments, for reviews, investigation support, corrective-action verification, and onsite advice.
Perform other duties as assigned.