Senior Programmatic Technical Account Manager

SoundCloudNew York, NY
$110,000 - $120,000Hybrid

About The Position

SoundCloud is seeking a Senior Programmatic Technical Account Manager to support the scaling and operationalization of our global programmatic advertising business. This role will partner closely with Revenue Operations, Engineering, Product, Accounting, and external advertising partners to support programmatic monetization capabilities across global display, video, and primarily audio advertising formats. The ideal candidate brings hands-on experience across programmatic integrations, troubleshooting, demand partner management, and yield optimization.

Requirements

  • 5–8+ years of experience in programmatic advertising, ad operations, technical account management, monetization operations, or related digital advertising roles
  • Strong understanding of programmatic advertising ecosystems, including bidding environments, exchanges, ad serving technologies, demand platforms, and monetization workflows
  • Hands-on experience supporting programmatic integrations, implementation, troubleshooting, and operational scaling across advertising technologies and partner platforms, including Google Ad Manager (GAM)
  • Strong analytical and troubleshooting skills, including experience using SQL, reporting tools, and data analysis workflows to investigate programmatic performance, resolve monetization issues, and support business reporting
  • Experience partnering cross-functionally with Engineering, Product, Revenue Operations, and external partners, with exposure to pricing strategy, yield management, inventory optimization, or monetization analytics preferred

Responsibilities

  • Manage and support relationships with programmatic advertising partners, exchanges, platforms, data providers (e.g., LiveRamp, Permutive), and demand sources
  • Lead the integration, implementation, and operationalization of programmatic advertising technologies, demand sources, and partner solutions
  • Develop scalable documentation, playbooks, training materials, and operational resources to support partner onboarding, integrations, and ongoing programmatic operations
  • Troubleshoot and resolve technical programmatic delivery, reporting, monetization, and integration issues across internal systems and external partners, inclusive of Google Ad Manager (GAM)
  • Establish and maintain scalable operational processes, technical documentation, and programmatic best practices
  • Enable ongoing optimization and scalability of programmatic advertising workflows across display, video, and audio advertising formats
  • Support pricing strategy, yield management, inventory optimization, and broader programmatic monetization efforts
  • Analyze programmatic performance trends and identify opportunities to improve operational efficiency, revenue performance, and partner outcomes
  • Partner cross-functionally with Sales Strategy, Engineering, Product, Data, Accounting, and Ad Operations teams to support programmatic operations, partner integrations, and monetization initiatives
  • Monitor industry trends, emerging technologies, and programmatic best practices while providing recommendations to improve monetization performance, operational effectiveness, and advertising capabilities

Benefits

  • Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
  • Robust 401k program
  • Employee Equity Plan
  • Generous professional development allowance
  • Creativity and Wellness benefit (e.g., gym membership, photography course or book)
  • Flexible vacation and public holiday policy (up to 35 days of PTO annually)
  • 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
  • Various snacks, goodies, and 2 free lunches weekly when at the office
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