Senior Program Specialist – Residential Energy Programs

ICF•San Diego, CA

11d•Remote

About The Position

ICF is seeking a Senior Program Specialist to help deliver local residential energy programs that help qualifying single-family homeowners and renters in San Diego County save energy and reduce costs through education, support, and home energy upgrades. Reporting to the Senior Program Manager, the specialist collaborates with internal teams, subcontractors, and community partners to advance equitable, high-quality program delivery. The role involves coordinating program activities, developing clear materials, and using data to help the program meet its goals. The position is based in California, and candidates must reside within a reasonable commuting distance of San Diego County. The selected candidate is expected to attend meetings or events at the San Diego ICF or client offices approximately once per month. The position is described as full-time and has a pay range of $89,261 to $151,744.

Requirements

Bachelor’s degree in business, energy, environmental studies, sustainability, public policy, or a related field; applicants may substitute one year of related experience for one year of education.
At least 5 years of relevant experience in project management in energy efficiency, electrification, demand response, utility consulting, or related work.
Ability to communicate complex program information clearly to clients, partners, and cross-functional teams.
Strong analytical and problem-solving skills, including the ability to evaluate program, financial, and operational data and recommend practical solutions.
Ability to collaborate effectively across technical, operational, outreach, and client-facing teams in a deadline-driven environment.
Ability to lead workstreams, coordinate contributors, and support successful team delivery.
Ability to build and maintain productive relationships with clients, subcontractors, community partners, and colleagues at all levels.
Strong business ethics and ability to appropriately handle proprietary and confidential information.
Strong organizational, written, and verbal communication skills, with the ability to manage multiple priorities and deadlines.
Proficiency with Microsoft Office, SharePoint, Power BI, or similar collaboration, reporting, and data visualization tools.
Must reside within a reasonable commuting distance of San Diego County.
Must be authorized to work in the United States; the position is not eligible for new H-1B visa sponsorship by ICF.

Nice To Haves

Experience with residential energy efficiency, electrification, demand-side management, or other utility programs, including programs funded or regulated by the CPUC.
Familiarity with California energy policy, regulatory requirements, and programs administered by the CPUC, CEC, or CARB.
Knowledge of building science, home energy upgrades, or contractor-delivered programs.
Experience supporting contractor or program implementer performance, including deliverables, schedules, budgets, reporting, and issue resolution.
Knowledge of equity-centered program practices and experience applying them to program delivery or community engagement.
Experience supporting programs for public agencies, community choice aggregators, local governments, utilities, or regional energy networks.
Relevant professional certification, such as BPI, PMP, CEM, or LEED AP.
Active involvement in the energy-efficiency, sustainability, or utility-program industry through professional associations, working groups, or continuing education.

Responsibilities

Coordinate day-to-day delivery of a residential energy-efficiency program, including schedules, budgets, deliverables, and performance goals, in partnership with the Senior Program Manager.
Coordinate with internal teams, clients, subcontractors, and community partners to keep program activities on track.
Prepare program reports, presentations, procedures, and other client-ready materials.
Review program and project data, identify trends or issues, and support forecasting, invoicing, performance reporting, and regulatory or client reporting requirements.
Coordinate subcontractor activities, milestones, and schedules; identify delivery risks and help develop solutions.
Support customer and subcontractor workflows, documentation, and quality reviews in accordance with program requirements.
Help improve tools, workflows, and processes to strengthen the customer experience and program results.