Senior Program Manager (Hybrid or Remote - Raleigh, NC)

Intact Insurance Specialty SolutionsFarmington, CT
$126,000 - $172,000Hybrid

About The Position

We currently have an opportunity for a Senior Program Manager to join our IT team based in our Canton, MA; Boston, MA; Farmington, CT offices or located remotely in Raleigh, NC. As a member of the Information Technology team, the Senior Program Manager is a senior level individual contributor responsible for the overall planning, coordination and execution of multiple large scale, complex technology initiatives, often requiring the engagement of resources from multiple functional areas. As the point of contact for the business sponsor and project team, the Senior Program Manager is responsible for strategic project planning, scope management, scheduling and budgeting. The Senior Program Manager will ensure that team members and stakeholders have a clear understanding of project objectives and will assist in the identification of tasks, manage progress to plan, escalate issues as necessary and communicate on a regular basis with stakeholders.

Requirements

  • Bachelor’s degree in Business, Computer Science, Information Systems or other related fields, or equivalent work experience required.
  • 7-10 years of IT project management or related business work experience, with at least 3-5 years managing large scale, complex projects.
  • Experience with meeting facilitation and conflict resolution.
  • Demonstrated management, leadership and teambuilding skills.

Responsibilities

  • Understand and articulate the business need and project objectives, ensuring team members have a clear view of the desired outcome.
  • Develop detailed project plans, including project tasks, resource requirements, budget, timelines, milestones and success criteria.
  • Identify and manage project dependencies and resource constraints.
  • Monitor and report on key project milestones.
  • Manage changes in project scope, escalating issues as necessary.
  • Track and report on key project milestones. Make recommendations for necessary adjustments to project plans and/or assigned resources to meet project objectives.
  • Identify, monitor and communicate project related issues and risks. Where necessary, recommend mitigation strategies or other solutions to business sponsor or IT management.
  • Provide direction, support and leadership to project teams, which may involve members of multiple functional departments, vendors and contractors.
  • Work with project teams and end users to coordinate systems testing, training and support.

Benefits

  • Comprehensive medical, dental and vision insurance with no waiting period
  • Competitive paid time off programs
  • 401(k) savings and annual contributions of up to 12% of annual salary
  • Mental health support programs, life and disability insurance, paid parental leave and a variety of additional voluntary benefits
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