Senior Program Manager (NEN Program)
About The Position
Support the Navy Enterprise Networks (NEN) Program across the CNIC enterprise. Oversee and provide direction to Program Analysts Special Projects and Program Analysts ACTRs. Provide a full spectrum of services to carry out the CNIC NEN Program and related tasks, and maintain familiarity with the contract vehicles and processes that support the Navy Enterprise Network. Interpret policy and guidance for Regional Customer Technical Representatives (CTRs) and related support personnel on service ordering, invoicing, task orders, renewals and modifications, and contract execution activities. Manage CNIC Enterprise Lifecycle Refresh projects; represent the organization in government discussions and weekly meetings; participate in relevant discussions and facilitate PowerPoint presentations; and serve as a liaison between government program management officials and NEN support entities to report and resolve program issues. Administer CNIC's NMCI Enterprise Tool (NET), Requirement to Award Process Tool (RAPT), Flank Speed Account, Services Tool (FsAST), and BMC Helix (NESD). Create, update, and resolve tickets in BMC Helix; review NET order submissions for compliance with CNIC and Navy policies and standards; and submit, coordinate, and track task orders using NET and the Total Order Management system (TOM). Attendance and punctuality are essential functions of the position. Work is primarily sedentary.
Requirements
- Bachelor of Science or Bachelor of Arts degree.
- At least 3 years of progressively responsible experience as a project manager or in corporate/public-sector leadership roles involving business operations and process improvement.
- Experience managing specific projects, managing resources, using project management tools, and delegating tasks to team members.
- Security+ certification required.
- Favorable T3 (formerly NACLC) background investigation; must maintain eligibility throughout employment.
Nice To Haves
- Active security clearance preferred.
Responsibilities
- Provide a full spectrum of services to carry out CNIC’s NEN Program and related tasks.
- Maintain knowledge of contract vehicles and processes supporting the Navy Enterprise Network.
- Interpret policy and guidance for Regional Customer Technical Representatives and related support personnel on service ordering, invoicing, task orders, renewals, modifications, and contract execution.
- Manage CNIC Enterprise Lifecycle Refresh projects.
- Represent the organization in government discussions and weekly meetings, participate in relevant discussions, and facilitate PowerPoint presentations.
- Liaise between government program management officials and NEN support entities to report and resolve program issues.
- Administer NET, RAPT, FsAST, and BMC Helix (NESD) for CNIC.
- Create, update, and resolve tickets in BMC Helix.
- Review NET order submissions for appropriateness and compliance with CNIC and Navy policies and standards.
- Submit, coordinate, and track task orders via NET and TOM.
- Maintain attendance and punctuality.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
