Senior Program Manager (NEN Program)
About The Position
Support the Navy Enterprise Networks (NEN) Program across CNIC enterprise-wide. Oversee and provide direction to Program Analysts Special Projects and Program Analysts ACTRs, and provide a full spectrum of services to carry out CNIC’s NEN Program and related tasks. The role requires familiarity with the contract vehicles and processes supporting the Navy Enterprise Network, as well as interpreting policy and guidance for Regional Customer Technical Representatives (CTRs) and related support personnel on service ordering, invoicing, task order renewals and modifications, and other contract execution activities. The Senior Program Manager manages CNIC Enterprise Lifecycle Refresh projects, represents the organization in government discussions and weekly meetings, participates in relevant discussions, and facilitates PowerPoint presentations. The role also serves as a liaison between Government program management officials and NEN support entities to report and resolve program issues. The position administers NET, RAPT, FsAST, and BMC Helix (NESD) for CNIC; creates, updates, and resolves tickets in BMC Helix; reviews NET order submissions for compliance with CNIC and Navy policies and standards; and submits, coordinates, and tracks task orders through NET and the Total Order Management system (TOM). Attendance and punctuality are essential functions. Work is primarily sedentary.
Requirements
- BS/BA degree.
- Three years of progressively responsible experience as a project manager or in corporate/public-sector leadership positions involving business operations and process improvement responsibilities.
- Experience managing specific projects.
- Demonstrated experience in resource management.
- Experience using project management tools.
- Ability to delegate tasks to team members.
- Security+ certification required.
- Favorable T3 (formerly NACLC) background investigation required; employee must maintain eligibility throughout employment.
- Regular attendance and punctuality.
Nice To Haves
- Active security clearance preferred.
Responsibilities
- Provide services to carry out CNIC’s NEN Program and related tasks.
- Oversee and provide direction to Program Analysts Special Projects and Program Analysts ACTRs.
- Provide interpretation of policy and guidance to Regional Customer Technical Representatives and related support personnel on service ordering, invoicing, task order renewals and modifications, and contract execution activities.
- Manage CNIC Enterprise Lifecycle Refresh projects.
- Represent the organization in government discussions and weekly meetings; participate in relevant discussions and facilitate PowerPoint presentations.
- Liaise between Government program management officials and NEN support entities to report and resolve NEN program issues.
- Administer the NMCI Enterprise Tool (NET), Requirement to Award Process Tool (RAPT), Flank Speed Account, Services Tool (FsAST), and BMC Helix (NESD) for CNIC.
- Create, update, and resolve tickets in BMC Helix.
- Review NET order submissions for appropriateness and compliance with CNIC and Navy policies and standards.
- Submit, coordinate, and track task orders through NET and the Total Order Management system (TOM).
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What This Job Offers
Job Type
Full-time
Career Level
Senior
