Senior Program Manager - Procurement

MSG Entertainment Holdings•New York City, NY

1d•Onsite

About The Position

Madison Square Garden Entertainment Corp. is hiring a Senior Program Manager for its Procurement Organization. Reporting directly to the SVP Procurement, this role connects Procurement strategy with enterprise execution and supports the Procurement organizations across Madison Square Garden Entertainment, Madison Square Garden Sports, and Sphere. The position serves as an operational and strategic partner to the SVP, helping translate leadership priorities into measurable outcomes and maintain an effective operating rhythm. The role leads strategic Procurement programs from planning through execution, establishes program governance, and provides dashboards and executive updates on progress, risks, and resources. It also supports the SVP’s office through executive calendar and meeting management, briefing materials, communications, and follow-up tracking. The Senior Program Manager coordinates leadership governance and cross-functional work, improves Procurement processes, supports portfolio-wide alignment, and maintains the organization’s knowledge repository. The position has no supervisory responsibilities and includes following appearance and presentation guidelines while on-site.

Requirements

Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field.
At least 7 years of progressive experience in program management, project management, procurement operations, or a related strategic operations function; preferably in a complex, multi-business-unit environment.
Demonstrated experience supporting senior or executive-level leaders, including leadership cadence, governance, and executive communications.
Ability to manage multiple concurrent initiatives with competing priorities and deliver results with precision and accountability.
Exceptional written and verbal communication skills, including the ability to prepare executive-level materials, presentations, and correspondence.
Strong proficiency with project management tools and methodologies, such as MS Project, Smartsheet, Asana, or equivalent.
Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
Experience working cross-functionally with Finance, Legal, IT, Operations, and business leadership in a matrixed or multi-entity organization.

Nice To Haves

PMP, PgMP, or equivalent project/program management certification.
Experience in procurement, strategic sourcing, or supply chain environments, with an understanding of category management, vendor lifecycle, and procurement technology platforms.
Experience in entertainment, media, sports, or live events industries.
Familiarity with procurement systems such as SAP Ariba, Coupa, Jaggaer, or similar platforms.
Experience building or scaling a program management function within a procurement or shared services organization.
MBA or advanced degree in a relevant discipline.

Responsibilities

Own and drive the end-to-end program management lifecycle for strategic Procurement initiatives, from concept through execution, with clear milestones, accountability, and measurable outcomes.
Build and maintain integrated project plans that align Procurement workstreams with enterprise priorities across Madison Square Garden Entertainment, Madison Square Garden Sports, and Sphere.
Develop and manage dashboards, status reports, and executive-ready updates covering initiative progress, risks, and resource needs.
Identify and mitigate risks, dependencies, and bottlenecks across concurrent initiatives.
Establish and enforce program governance standards, including templates, workflows, and documentation protocols.
Manage the cadence of the SVP Procurement’s leadership activities, including executive meetings, stakeholder engagements, and strategic planning sessions.
Prepare executive briefings, agendas, and pre-reads for the SVP.
Manage and prioritize the SVP’s calendar according to Procurement priorities.
Anticipate leadership needs and surface information, decisions, and follow-ups to keep work moving.
Draft and refine executive communications, presentations, and correspondence on behalf of the SVP.
Drive Procurement leadership governance, including leadership meetings, quarterly business reviews, and strategic planning cycles.
Track the SVP’s strategic commitments, action items, and deliverables and ensure accountability.
Design and implement governance frameworks for Procurement leadership operations, decisions, and progress reporting.
Coordinate talent reviews, budget cycles, and organizational planning across the Procurement function.
Facilitate post-mortems and lessons-learned sessions after major initiatives.
Serve as a liaison between Procurement and Finance, Legal, IT, Operations, and business-unit leaders across the portfolio.
Identify and champion process improvements that reduce friction and cycle times and improve Procurement’s delivery of value.
Map, document, and optimize end-to-end Procurement workflows across teams and stakeholders.
Lead change management for new tools, processes, and operating-model enhancements, supporting adoption and sustained impact.
Build and maintain strong working relationships with business partners.
Align Procurement strategies and initiatives across Madison Square Garden Entertainment, Madison Square Garden Sports, and Sphere, identifying opportunities for synergy and enterprise-wide value creation.
Support the SVP’s senior and executive stakeholder relationships by preparing materials, talking points, and follow-up actions.
Synthesize stakeholder feedback, priorities, and emerging needs into insights for Procurement’s roadmap and resource allocation.
Coordinate portfolio-wide Procurement communications and updates.
Build and maintain a centralized Procurement knowledge repository containing playbooks, process documentation, templates, and institutional knowledge.
Capture and codify best practices, lessons learned, and decision rationale from key initiatives.
Support onboarding and knowledge transfer for new team members and stakeholders.
Adhere to appearance and presentation guidelines while on-site and provide exceptional experiences for guests, partners, and team members.