Senior Program Manager - Procurement

MSG Entertainment Holdings, LLC • New York, NY

2d • Onsite

About The Position

Madison Square Garden Entertainment’s Procurement Organization is hiring a Senior Program Manager to connect Procurement strategy with enterprise execution across Madison Square Garden Entertainment, Madison Square Garden Sports, and Sphere. Reporting directly to the SVP Procurement, this role drives the function’s operating rhythm, translates leadership priorities into measurable outcomes, and coordinates work across the organization. The position combines program leadership, operational excellence, executive support, governance, cross-functional coordination, and process improvement.

The Senior Program Manager owns the lifecycle of strategic Procurement initiatives, develops integrated plans and executive reporting, and establishes governance standards. The role also supports the SVP Procurement’s office by managing leadership cadence and calendar priorities, preparing briefing materials, drafting communications, and tracking strategic commitments. Additional responsibilities include coordinating leadership governance and planning, liaising with cross-functional and portfolio-company partners, leading process and change improvements, and maintaining Procurement knowledge resources and institutional continuity.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, Finance, or a related field.
• At least 7 years of progressive experience in program management, project management, procurement operations, or a related strategic operations function; preferably in a complex, multi-business-unit environment.
• Demonstrated experience supporting senior or executive-level leaders, including leadership cadence, governance, and executive communications.
• Ability to manage multiple concurrent initiatives with competing priorities and deliver results with precision and accountability.
• Exceptional written and verbal communication skills, including the ability to draft executive-level materials, presentations, and correspondence.
• Strong proficiency in project management tools and methodologies, such as MS Project, Smartsheet, Asana, or equivalent.
• Advanced proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word.
• Experience working cross-functionally with Finance, Legal, IT, Operations, and business leadership in a matrixed or multi-entity organization.

Nice To Haves

• PMP, PgMP, or equivalent project/program management certification.
• Experience in procurement, strategic sourcing, or supply chain environments, with an understanding of category management, vendor lifecycle, and procurement technology platforms.
• Experience in entertainment, media, sports, or live events industries.
• Familiarity with procurement systems such as SAP Ariba, Coupa, Jaggaer, or similar platforms.
• Experience building or scaling a program management function within a procurement or shared services organization.
• MBA or advanced degree in a relevant discipline.

Responsibilities

• Own and drive the end-to-end program management lifecycle for strategic Procurement initiatives, with clear milestones, accountability, and measurable outcomes.
• Build and maintain integrated project plans aligned with enterprise priorities across Madison Square Garden Entertainment, Madison Square Garden Sports, and Sphere.
• Develop and manage dashboards, status reports, and executive updates on initiative progress, risks, and resource needs.
• Identify and proactively mitigate risks, dependencies, and bottlenecks across concurrent initiatives.
• Establish and enforce program governance standards, templates, workflows, and documentation protocols.
• Manage the SVP Procurement’s leadership cadence, including executive meetings, stakeholder engagements, and strategic planning sessions.
• Prepare executive briefings, agendas, and pre-reads; manage and prioritize the SVP’s calendar according to organizational priorities.
• Anticipate leadership needs and surface information, decisions, and follow-ups; draft and refine executive communications, presentations, and correspondence on behalf of the SVP.
• Drive Procurement leadership governance, including leadership meetings, quarterly business reviews, and strategic planning cycles.
• Track the SVP’s strategic commitments, action items, and deliverables, and design frameworks for leadership decisions and progress reporting.
• Coordinate talent reviews, budget cycles, and organizational planning across the Procurement function.
• Facilitate post-mortems and lessons-learned sessions following major initiatives.
• Liaise with Finance, Legal, IT, Operations, and business unit leaders across the portfolio to support alignment, transparency, and shared accountability.
• Identify and champion process improvements; map, document, and optimize end-to-end Procurement workflows.
• Lead change management for new tools, processes, or operating-model enhancements and support adoption across the organization.
• Build and maintain effective business-partner relationships, positioning Procurement as a proactive, solutions-oriented function.
• Align Procurement strategies and initiatives across Madison Square Garden Entertainment, Madison Square Garden Sports, and Sphere; identify opportunities for synergy and enterprise-wide value creation.
• Support senior stakeholder relationships by preparing materials, talking points, and follow-up actions; synthesize stakeholder feedback and coordinate portfolio-wide Procurement communications.
• Build and maintain a centralized Procurement knowledge repository, codify best practices and lessons learned, and support onboarding and knowledge transfer.
• Provide exceptional experiences for guests, partners, and team members, including adhering to appearance and presentation guidelines while on-site.

Benefits

• Employee upskilling tools and resources to help employees understand their interests and purpose, develop their talents, and gain skills for career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior