Senior Program Manager – Data & Analytics

NationsBenefits, LLC

About The Position

NationsBenefits is seeking an experienced Senior Program Manager to drive operational execution, delivery discipline, and organizational effectiveness across its Data & Analytics organization. The role establishes and manages the operating framework that enables analytics, data engineering, and platform teams to execute consistently against business priorities. Working directly with the Vice President of Data & Analytics, the Senior Program Manager owns program coordination, delivery governance, operational reporting, tactical communications, and organizational processes. The position combines strategic work with hands-on execution, translating leadership priorities into coordinated delivery and keeping commitments, risks, dependencies, and decisions visible and actively managed.

Requirements

At least 8 years of experience in program management, technical project management, business operations, or related roles, including ownership of complex cross-functional initiatives.
Demonstrated success establishing and managing program operations in fast-moving, technically complex organizations.
Experience working with data, analytics, software engineering, technology platforms, or related technical functions.
Strong organizational and execution skills, including the ability to independently manage competing priorities, dependencies, and deadlines.
Exceptional written and verbal communication skills, including operational reporting, executive presentation development, and stakeholder coordination.
Ability to influence outcomes, challenge assumptions, and drive accountability without direct reporting authority.
Strong working knowledge of project and portfolio management tools, methodologies, and operational performance measures.
Ability to translate ambiguous leadership objectives into structured plans, deliverables, and execution routines.
Strong analytical judgment and ability to synthesize complex operational information into actionable insights, recommendations, and leadership decisions.

Nice To Haves

Experience supporting enterprise data platforms, business intelligence, analytics, or data product organizations.
Experience establishing program management or operational governance capabilities in growing or transforming organizations.
Familiarity with Agile delivery methodologies and modern project management and collaboration tools.
Experience in healthcare, financial services, or other complex, regulated business environments.

Responsibilities

Establish and maintain an integrated portfolio of Data & Analytics initiatives, projects, milestones, and organizational commitments.
Coordinate delivery across analytics, data engineering, platform engineering, product, and other business functions.
Develop and maintain project plans, timelines, dependencies, resource considerations, and delivery milestones.
Identify delivery risks, competing priorities, and organizational bottlenecks, and drive resolution or timely escalation.
Translate organizational priorities into actionable work with clear ownership, expectations, and measurable outcomes.
Establish and manage the organization’s operating cadence, including project reviews, action tracking, progress reporting, and follow-through.
Monitor commitments, identify execution gaps, and coordinate corrective actions with accountable leaders.
Maintain visibility into project health, deliverables, blockers, and decisions requiring leadership attention.
Coordinate cross-functional dependencies and ensure timely resolution of operational issues.
Build lightweight, repeatable processes that improve execution consistency, accountability, and delivery predictability.
Own tactical communications across Data & Analytics initiatives, including project updates, milestone reporting, delivery status, operational changes, and stakeholder coordination.
Establish proactive communication practices that keep stakeholders informed of progress, commitments, risks, and dependencies.
Prepare and distribute accurate, timely, actionable program and portfolio updates appropriate to the intended audience.
Develop executive-ready reporting, presentations, supporting analysis, and briefing materials on organizational performance and strategic initiative progress.
Surface emerging issues, material risks, and decisions requiring leadership attention, with context, impact assessments, and recommended actions.
Partner with the VP of Data & Analytics on content, evidence, and operational insights for strategic communications, executive messaging, and stakeholder engagements.
Manage routine operational communications independently and escalate consequential or strategically sensitive matters to leadership.
Establish and maintain structured intake, triage, and prioritization processes for incoming work.
Partner with functional leaders to evaluate demand against capacity, commitments, and strategic priorities.
Improve transparency into resource allocation, workload, delivery forecasts, and competing requests.
Coordinate planning and delivery commitments across recurring operational responsibilities and strategic initiatives.
Support the transition from reactive, request-driven work toward predictable, scalable delivery.
Develop and continuously improve operating processes, tools, standards, and management routines across Data & Analytics.
Identify opportunities to reduce administrative overhead, eliminate redundant processes, and improve organizational efficiency.
Establish operational metrics to measure delivery performance, predictability, and execution effectiveness.
Partner with functional leaders to strengthen cross-team coordination, accountability, and organizational readiness.
Support organizational planning, quarterly priorities, strategic initiatives, and operational transformation efforts.