Senior Program Manager

Bottomline•Portsmouth, NH

18d•Hybrid

About The Position

Bottomline is looking for a Senior Program Manager to grow with us in a Hybrid work environment out of our Portsmouth, NH office! The Sr. Program Manager will contribute to driving critical projects and programs that directly support and impact our global community of internal team members by equipping them with the tools, technology and process to be successful in whatever they do. Our flagship solution, Paymode, is a growing global market leader uniquely equipped to address the changing needs of how businesses pay and get paid. Our culture of Working with and for each other enables us to delight our customers. We empower our teams to think like owners driving customer delight, helping them grow their business and win in their markets.

Requirements

Bachelor’s degree in computer science, Information Technology, or a related field.
5- 10+ years in program management in software development, financial services, data migration.
Demonstrated ability to define and manage large, cross-functional, complex projects from planning to launch in a remote, multi-zone work environment.
Experience with project management, best practices, agile development methodologies, portfolio wide analytics, decision making, and prioritization.
Excellent interpersonal skills, ability to develop important relationships with key stakeholders, outstanding conflict management skills; strong influence, negotiation, and presentation skills.
Demonstrated communication style & presence to work effectively directly with executive teams.
Excellent analytical skills; proven track record of good decision making and exercising sound business judgment.
Self-starter and willing to work in a fast-paced company.

Nice To Haves

Experience in business process engineering, implementation, and/or leadership is highly desirable.

Responsibilities

Managing technical programs and communicating with external customers
Articulate technical information to external clients and ensure they understand the benefit of the migration and collaborate with them during the migration journey.
Ensure that every project/ program has SMART objectives/ KPIs in place and delivers to them.
Every project delivers on its business objectives on-time, on-budget, and with no stakeholder left behind or surprised.
Implement effective and efficient mechanisms, ceremonies, and tools for project planning, stakeholder analysis & communication plans, issue/ risk management, change management.
Foresee dependencies, risks, and issues – build an understanding with your program team of the differences between these, demonstrate the effective management of all of them.
Lead by example in time management and meeting efficiency: design and demand efficient, concise meetings with the right people present that deliver good decisions and appropriate follow up communication.
Lead by example in follow-through and execution. You are not the organization’s exclusive note-taker or admin, but if you are running a meeting/ program/ project, there is general acknowledgement that nothing will be/is dropped or overlooked.
Ability to tackle issues and remove blockers for the team.
Work effectively with a cross-functional team and ensure all stakeholders are informed about their tasks, deliverables, and dependencies.
Communicate and over-communicate. There are no surprises on your projects.