Senior Program Manager

Longbow Advantage•Ann Arbor, MI

7d•Remote

About The Position

Longbow Advantage is a leading end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus® Platform, and WMS consulting services purpose-built to expand and enhance warehouse technologies. We take a holistic approach to warehousing strategy and understand that technology is only one piece in the solution process. Our warehouse experts work with customers to understand challenges and goals, develop a recommendation that’s aligned to the customer’s business objectives, and deliver value. The ideal Senior Program Manager (SPM) candidate will support delivery of multiple Warehouse Management System projects for clients. SPM will utilize traditional knowledge areas including scope, schedule, cost, quality, resources, communications, risk, and stakeholder management. Internally, SPM will work regularly with Finance, IT, HR, Delivery, Services Leadership, and other departments and individuals as needed. Externally, SPM will work closely with one or more clients, software partners (currently Blue Yonder, Infor, and Softeon), possibly consulting partners and 3rd party resourcing companies. The position will contribute to the ongoing development of the PMO including best practices and initiatives including AI in project management. There is a strong emphasis on continuous self-development in addition to team development.

Requirements

Bachelor’s degree in IT, Supply Chain, Business or related degree OR a bachelor’s degree and 10 years of progressive work experience
Proven experience working as a Program Manager or similar capacity
Knowledgeable in project management and PMBOK and SBOK methodologies
Ability to work independently as well as in a team
Ability to multi-task, prioritize and coordinate tasks to meet internal and client deadlines
Comfortable building cross-functional relationships
Effective oral and written communication skills
Willing and able to travel up to 20% if required
Adhere to all Longbow Policies and Procedures

Nice To Haves

Experience with supply chain applications such as WMS, TMS, DP, SP, S&OP, Inventory
Active PMP®, active SMC® or MBA or Masters in Supply Chain

Responsibilities

Manage Scope: ensure scope aligns with SOW and/or MPSW; support new business with client(s)
Manage Schedule: manage project(s) so these remain on track with committed timeline
Manage Cost: ongoing analysis and reporting on project budget vs actual; prepare forecasts and reports
Manage Quality: evaluate projects, develop templates and SOPs, recommend/implement enhancements
Manage Resources: onboard and off board; coach and train Consulting resources; mentor assigned resources
Manage Communications: lead assigned meetings, prepare minutes, provide updates; use KPIs
Manage Risk: identify and communicate project risks and impacts; propose risk response options
Manage Stakeholders: collaborate with key stakeholders including project team, client(s), partner(s)