Senior Program Manager

GM • Warren, MI

1d • Remote

About The Position

We are seeking a Senior Program Manager to join our Marketing Applied Sciences team within General Motors’ Global Marketing Organization. This role will partner closely with p roduct, e ngineering, data science, a rchitecture, m arketing stakeholders and external vendors to drive the successful delivery of complex marketing and advertising technology solutions. In this role, you will be the operational backbone and execution support for a highly technical product area. You will ensure priorities are clearly defined, work is well-sequenced, dependencies are managed, and delivery is predictable and transparent. You will serve as s crum m aster, owning the operating rhythm across PI p lanning, sprint execution, backlog health, stakeholder communications, and vendor coordination. You will be a critical force multiplier for our Tech nical Enablement team , enabling us to focus on strategy and solution viability while you drive delivery excellence, team operations, and cross-functional alignment. You will be successful in this role if you thrive in ambiguity, are able to navigate competing priorities with diplomacy, and have a builder's mentality.

Requirements

• Bachelor’s degree in Business , Information Systems, or a related field; MBA or advanced degree a plus
• 6+ years of experience in technical program management, product management, delivery, or agile leadership roles
• Experience serving as scrum master or agile delivery lead for technical teams , experience with data teams preferred
• Strong proficiency with Jira, Confluence, and agile planning frameworks (Scrum, SAFe , or similar)
• Proven ability to manage complex cross-functional programs with multiple stakeholders and dependencies
• Familiarity with enterprise data architectures and cloud platforms
• Excellent written and verbal communication skills, including executive-level reporting
• Proven ability to manage competing priorities and multiple parallel initiatives
• Strong organizational skills and attention to detail
• Experience creating delivery artifacts, run-of-show documents, schedules, and operating cadences

Nice To Haves

• SAFe , PMP, or Scrum Master certification
• Ability to analyze data sets using SQL/Python
• Industry experience in MarTech /AdTech
• Experience working with a gentic AI solutions

Responsibilities

• Program & Delivery Leadership Lead end-to-end program execution for marketing and advertising technology initiatives, ensuring on-time, high-quality delivery across multiple workstreams
• Translate high-level product strategy and architectural direction into executable plans, milestones, and delivery schedules
• Manage cross-team dependencies, risks, and delivery trade-offs
• Track progress, manage scope, and proactively surface delivery risks and mitigation plans
• Product Management Own and act as the product manager for key Technical Enablement priorities when needed
• Contribute to AI Strategy and delivery of AI-related features
• Create product requirements documents and project charters
• Agile Operations & Team Orchestration Serve as scrum master for our team of product managers, engineers , and strategists
• Lead PI planning, sprint planning, backlog refinement, daily scrums , sprint reviews, and retrospectives
• Own Jira hygiene and backlog health, ensuring stories are well-formed, prioritized, estimated, and sequenced
• Drive continuous improvement of team agile practices, tooling, and delivery workflows
• Stakeholder & Vendor Coordination Act as a central coordination point across p roduct, e ngineering, p rivacy and l egal teams, along with external vendors
• Manage calendars, schedules, meeting cadence, and key ceremonies across internal and external partners
• Ensure alignment on scope, timelines, dependencies, and delivery expectations
• Onboard vendors onto corporate systems
• Communications & Reporting Create and maintain program and project status reports, executive readouts, and delivery dashboards
• Develop and publish a monthly internal newsletter highlighting team progress, milestones, and upcoming initiatives
• Prepare materials for leadership reviews, roadmap discussions, and PI Planning
• Ensure transparency into delivery progress, risks, and upcoming decisions

Benefits

• GM offers a variety of health and wellbeing benefit programs.
• Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 5,001-10,000 employees