Senior Program Manager

County of Mendocino • Ukiah, CA

2d • Onsite

About The Position

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. Under administrative direction provides management level oversight over program staff and performs highly complex professional level functions involving the development, implementation and maintenance of complex program/s, including: identifying needs; managing the administration of grants; developing contracts; developing policies and procedures; and overseeing fiscal and administrative functions associated with programs. BHRS - Mental Health Services - This position provides senior-level oversight of Quality Assurance, Quality Improvement, Electronic Health Records, and Compliance programs for BHRS and PH to ensure compliance with State and Federal mandates. Manager Academy is mandatory for all managers and consists of nine courses that must be completed within two years. Participation is required and completed during work hours.

Requirements

• A Bachelor’s Degree from an accredited college or university in an appropriate field for the area of assignment such as Social or Behavioral Science, Public or Mental Health, Public or Business Administration and 3 years of supervisory experience in a specialized field related to the area of assignment; OR, a Master’s Degree and 2 years of supervisory experience in a specialized field related to the area of assignment (additional years of supervisory or management level experience may be substituted for up to two years of the degree requirement on a year-for-year basis); or, a combination of related education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job.
• Valid Driver’s License
• Knowledge of: Functions, principles, and operation of complex public programs.
• Knowledge of: Principles and practices of assigned discipline including public administration; governmental finance, budgeting, and accounting; supervision; personnel administration; analytical procedures; procurement methods; and modern office management methods and practices.
• Knowledge of: Technical report writing, methods of analysis, and methods of supervision.
• Skill in: Planning, organizing, assigning, directing, reviewing and evaluating the work of staff.
• Skill in: Selecting and motivating staff and providing for their training and professional development.
• Skill in: Using tact, discretion, initiative and independent judgment within established guidelines.
• Skill in: Researching, compiling, and summarizing a variety of informational and statistical data and materials.
• Skill in: Using a computer terminal to accurately and rapidly enter and retrieve data and information.
• Skill in: Communicating clearly and effectively, both verbally and in writing with a variety of individuals.
• Skill in: Preparing clear and concise reports, correspondence and other written materials.
• Mental and Physical Ability to: Effectively plan, develop, implement and evaluate comprehensive programs of a broad scope and a high degree of complexity.
• Mental and Physical Ability to: Exercise administrative supervision and direction over professional, technical, and clerical staff.
• Mental and Physical Ability to: Analyze operational problems and make sound policy and procedural recommendations.
• Mental and Physical Ability to: Make effective presentations before public officials, committees, and outside agencies.
• Mental and Physical Ability to: Establish and maintain effective working relationships with fellow employees and the public.
• Mental and Physical Ability to: Prepare technical and analytical reports
• Mental and Physical Ability to: Use initiative and independent judgment within established procedural guidelines.
• Mental and Physical Ability to: Plan, delegate, prioritize and evaluate the work of staff and provide effective supervision.
• Mental and Physical Ability to: Develop and implement short and long range program goals and objectives.
• Mental and Physical Ability to: Analyze policies and procedures, develop and implement revisions.
• While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, and speak and hear, and lift and/or move up to 25 pounds.

Nice To Haves

• Depending upon area of assignment may require experience and education in a specific field or area such as: Mental Health, Public Health, Social or Community services, Quality Assurance or Staff Resources, etc.
• California Registered Nurse
• California Public Health Nurse

Responsibilities

• Assists with the general management and administration of complex program/s within the systems of assigned department.
• Plans, organizes, directs, manages and coordinates the operations within the assigned program/s.
• Oversee program/s and supervise staff in the provision of program areas, establish priorities, goals, and objectives consistent with division and department policies and procedures.
• Participate in the negotiation, development and monitoring of contracts with providers; assists in the initiation and management of policies and procedures appropriate to the administration of such contracts; develop and coordinate the provision of statistical/database material for reports and program analyses; interpret laws, rules and regulations pertaining to assigned program; ensures program compliance with requirements, and coordinates program activities with other organizations and/or units; participate in the preparation and monitoring of program budgets, work plans and other administrative and fiscal functions, including: determining goals and objectives; reviewing and analyzing project budgets; correcting errors; reviewing billing statements and authorizing payments.
• Carry out supervisory responsibility in accordance with policies, procedures and applicable laws including: interviewing, hiring and training, planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Serve as a resource for interpretation of Federal and State laws affecting the division; has a major role in the development, and administration; reviews and assures proper procedures are in place and followed.
• Oversee a variety of quality assurance activities; is responsible for maintaining current awareness of changes in laws and regulations as well as keeping subordinate staff informed.
• Perform analysis and prepares detailed written reports of findings pertaining to the quality and efficiency of services provided within the division.
• Develop, amend, and interpret existing policies, procedures and regulations concerning program matters.
• Oversee staff in the compilation and analysis of data and make recommendations on the formulation of policy and procedures, and program changes.
• Oversee staff in conducting studies and making recommendations for procedural or organizational changes; oversee the planning and implementation of program changes.
• Develop and review departmental policies and procedures to ensure compliance with State and federal legislation, regulations, and directives.
• Coordinate and oversee staff engaged in departmental activities between divisions, with the County, and with outside agencies.
• Participate in special projects as assigned.
• Perform other related duties as assigned.

Benefits

• Manager Academy is mandatory for all managers and consists of nine courses that must be completed within two years. Participation is required and completed during work hours.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior