Senior Program Manager - Ports & Borders

Smiths Group • Edgewood, MD

2d

About The Position

The Senior Program Manager – Ports & Borders oversees coordination, management, and execution of program activities throughout the full lifecycle. This includes civil works scoping and execution; product and service delivery; demonstrating compliance with customer specifications for performance and quality; managing scope, costs, schedules, resources, and risks; and realizing program revenue and profit. The role leads contract deliverables covering design, testing, installation, and training, and works directly with key government representatives on program compliance, funding requests, billing, contract modifications, and white papers.

The manager develops and maintains program plans and processes, including scope, cost and risk plans, procurement, manufacturing, quality control, testing, delivery schedules, issue resolution, and lessons learned. The position monitors readiness and adjusts plans to ensure compliant, timely, and on-budget delivery, while escalating issues and risks in line with company governance. It also supports business development, sales, and product development through feasibility analyses, responses to RFPs/RFQs/RFIs, identification of sales opportunities, product lifecycle activities, and customer negotiations.

The role reports program status to stakeholders and presents periodic status reports and monthly Program Management Reviews. It benchmarks program management practices, develops customer-facing technical proposals and business presentations, and trains or coaches colleagues where appropriate. The position requires compliance with applicable U.S. export control and security regulations, legal requirements, company policies, business ethics, data protection, and health and safety practices. Travel is required 50% of the time at various stages of a program. Applicants must be a U.S. Person and able to pass government background checks and/or security clearances.

Requirements

• PMP accreditation.
• Bachelor of Science or Bachelor of Arts degree in a related technology or business management field.
• 10 or more years of program management experience.
• Experience managing cross-functional teams indirectly.
• Experience in manufacturing or engineering environments.
• Understanding of global business and U.S.-specific government business.
• Ability to implement, lead, and direct a program team in the use of company or industry program management standards and related processes.
• Experience obtaining permits, licenses, and certifications for contract requirements.
• Experience working in a highly matrixed organization.
• Previous experience with hardware programs, ordering materials, and delivering equipment.
• Working knowledge of financial concepts and measures relevant to program management, such as ROI, earned value management, and net present value.
• Ability to manage cross-functional teams in a matrix environment, influence people outside direct reporting relationships, and communicate effectively at all levels.
• Proficiency with Microsoft Office and Microsoft Project.
• Ability to travel 50% of the time at various stages of a program.
• Must be a U.S. Person (citizen, green card holder, or other permanent resident) and able to pass government background checks and/or security clearances.

Nice To Haves

• Civil Works program management experience.
• Experience working on U.S. government contracts and/or with the Customs and Border Protection (CBP) service.

Responsibilities

• Lead and manage all contract deliverables, including design, testing, installation, and training.
• Coordinate and oversee civil works scoping, management, and execution; product and service delivery; customer specification performance and quality; scope, cost, schedule, resources, risk, revenue, and profit throughout the program lifecycle.
• Work with key government representatives on program compliance, funding requests, billing, contract modifications, and white papers.
• Develop program management plans and manage scope, costs, risks, procurement, manufacturing, quality control, testing, delivery schedules, and final payment.
• Develop and manage processes for identifying and resolving issues, escalating unresolved issues according to the company governance model.
• Assess risks to program deliverables based on impact and probability, take mitigation action, and escalate risks as appropriate.
• Monitor program readiness and adjust plans to achieve compliant, timely, and on-budget deliverables.
• Develop and maintain lessons-learned documentation.
• Support business development, sales, and product development by conducting feasibility analyses of potential programs.
• Analyze and respond to RFPs, RFQs, and RFIs according to company program acceptance and rejection criteria.
• Identify business development and value-added sales opportunities related to programs; support product lifecycle management and customer negotiations.
• Report program status to stakeholders and prepare and present periodic status reports and monthly Program Management Reviews.
• Benchmark program management practices and developments with external customers and promote best practices among colleagues.
• Create customer-facing technical proposals, business briefings, and presentations.
• Train and coach direct reports and other colleagues where appropriate.
• Comply with applicable U.S. export control and security regulations and promote compliance with legal requirements and company policies, including business ethics, data protection, and health and safety.

Benefits

• Competitive Business Profit Plan.
• Medical, dental, and vision insurance.
• 401(k) with company match.
• Paid time off.
• Other benefits, including options supporting health and wellbeing, financial needs, and lifestyle.
• Training and opportunities for career growth locally and globally.
• Inclusive environment with a focus on safety and wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior