Senior Program Manager

Superhuman•San Francisco, CA

34d•$137,000 - $209,000•Hybrid

About The Position

Superhuman offers a dynamic hybrid working model for this role. This flexible approach gives team members the best of both worlds: plenty of focus time along with in-person collaboration that helps foster trust, innovation, and a strong team culture. About Superhuman Grammarly is now part of Superhuman, the AI productivity platform on a mission to unlock the superhuman potential in everyone. The Superhuman suite of apps and agents brings AI wherever people work, integrating with over 1 million applications and websites. The company’s products include Grammarly’s writing assistance, Superhuman Docs’s collaborative workspaces, Mail’s inbox management, and Go, the proactive AI assistant that understands context and delivers help automatically. Founded in 2009, Superhuman empowers over 40 million people, 50,000 organizations, and 3,000 educational institutions worldwide to eliminate busywork and focus on what matters. Learn more at superhuman.com and about our values here. The Opportunity Superhuman is hiring a Senior People Programs Manager to own and scale the programs that shape the employee lifecycle as we grow. This role spans, but is not limited to, onboarding, performance management, engagement, manager enablement, recognition, and career pathing — the connective tissue that makes the employee experience feel intentional at every stage. You'll take programs through their full lifecycle — design, execution, and measurement — building repeatable systems that scale with the company rather than one-off efforts that break as we add headcount. The ideal candidate is a self-starter who translates ambiguous or competing needs into structured plans with clear owners and success criteria — and who uses data to know whether a program is actually working.

Requirements

5-7+ years of experience in People programs, HR/People operations, or a related field, with a track record of owning programs end-to-end.
A builder's mindset — comfortable creating structure where none exists and turning ambiguity into clear plans with owners and timelines.
Strong program management skills, with the ability to run multiple programs in parallel without dropping threads.
A data orientation — you define success metrics up front and use them to judge whether a program is working.
Experience partnering across People sub-functions (People Partners, People Ops) and with cross-functional teams like Finance, Legal, and IT.

Nice To Haves

consulting experience, or time at a fast-growing global company juggling a lot of moving pieces and people.

Responsibilities

Design and scale programs across the full employee lifecycle, from onboarding to offboarding, appropriate for Superhuman’s current and future size.
Translate ambiguous or competing needs into structured programs with clear phases, owners, success criteria, and timelines.
Act as a systems-thinker, helping bring structure to how the People Team sets priorities and makes decisions.
Manage multiple programs in parallel, keeping cadence and communication tight across stakeholders.
Drive adoption and enablement, including leading training for employees and managers when appropriate.
Define leading and lagging indicators (completion rates, engagement scores, manager adoption, calibration outcomes, and the like) to evaluate program health and inform iteration.
Contribute to cross-functional work that touches People, Legal, and Finance, often in partnership with embedded EA and Ops leads.

Benefits

Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year
12 days of paid holidays per year
two floating holidays per year
flexible sick time
Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
Annual professional development budget and opportunities