Senior Program Manager, Customer Energy Integration (ESMP)
About The Position
National Grid is hiring a Senior Program Manager in its NE Electric Engineering and Network Strategy - Commercial Operations department. The position can be based in Upstate or Downstate New York, or Waltham, Massachusetts. The role supports implementation of Massachusetts’ Electric Sector Modernization Plan (ESMP), which aims to enable an electric network that supports the Commonwealth’s climate, clean energy, and equity objectives. A key focus is deploying Non-Wires Alternatives (NWAs)—clean energy solutions using customer-sited resources and virtual power plants to address grid constraints and potentially defer traditional infrastructure investments. The Senior Program Manager will lead a portfolio of NWA projects across National Grid’s Massachusetts service territory. The role coordinates internal teams and external stakeholders to deliver innovative, cost-effective, and scalable grid flexibility solutions. It includes project management from opportunity screening and vendor selection through budget, schedule, contractor, data, settlement, and billing support, as well as regulatory coordination and stakeholder reporting. Occasional travel within Massachusetts is required.
Requirements
- Bachelor’s degree in Engineering, Sciences, Economics, or equivalent experience in the utility or energy sector; three years of relevant experience in lieu of a degree will be accepted.
- Three to five years of project or program management experience managing complex, multi-stakeholder initiatives; six years minimum without a degree.
- Strong understanding of distributed energy resources, including energy efficiency, demand response, energy storage, NWAs, and distributed generation.
- Experience drafting RFPs and conducting benefit/cost analyses.
- Excellent relationship management and stakeholder engagement skills.
- High initiative and ability to thrive in ambiguous, fast-evolving environments.
- Passion for decarbonization and the clean energy transition.
- Proficiency with Microsoft Office.
- Ability to work without current or future visa sponsorship.
Nice To Haves
- Master’s degree.
- Experience collaborating with or working for a Flexibility Service Provider, such as a demand response provider, DER aggregator, or solar/storage developer.
- Project Management Professional (PMP) certification.
- Professional Engineer (PE), Engineer in Training (EIT), Certified Energy Manager (CEM), or similar credentials.
Responsibilities
- Lead implementation and management of a portfolio of NWA solutions that use utility assets, customer programs, and grid services to address localized grid constraints.
- Drive innovation in NWA deployment, including community engagement models, internal processes, tracking, and reporting.
- Serve as the primary liaison between internal teams and third-party contractors and subcontractors.
- Manage NWA initiatives end to end, including opportunity screening and benefit/cost analysis, RFP development and vendor selection, budget and schedule oversight, contractor management and issue resolution, and data, settlement, and billing operational support.
- Capture and apply lessons learned across projects to improve future performance.
- Stay current on NWA and VPP innovations and best practices.
- Support regulatory strategy for NWAs through filing preparation and coordination.
- Prepare and deliver reports and presentations to internal leadership and external stakeholders.
- Travel occasionally within Massachusetts.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
