Senior Program Manager

RBC • Toronto, ON

9d • Onsite

About The Position

Are you passionate about delivering successful, high-impact transformation initiatives with a financial services leader in Canada and across the globe? At RBC we are searching for a dynamic Senior Program Manager to join our team. You will be at the forefront of regulatory initiatives that will shape Banking's future. As a representative of the Value Office, you will be a member of the largest Project Management Office in RBC and part of a collaborative team that is a catalyst for delivering transformation initiatives, accelerating value creation, and infusing Agile ways of working that drive continuous improvement. We pride ourselves on fostering a supportive culture where your contributions make an impact. You will work with a diverse set of stakeholders and senior leaders and will be at the forefront of strategy execution with teams that deliver some of RBC’s most important strategic initiatives. As a Senior Program Manager, you will lead RBC’s most complex initiatives, ensuring alignment with platform goals and strategic objectives. You will create program roadmaps, coordinate cross-functional teams, and engage stakeholders to define scope, set priorities, and maintain communication. You will implement risk management strategies, foster proactive problem-solving, and promote business agility through continuous improvement practices. Additionally, you will analyze performance metrics and integrate lessons learned to enhance future planning and value delivery.

Requirements

• 5–7 years of experience as a senior leader managing large-scale, cross-functional program delivery.
• Proven ability to navigate ambiguity while leveraging delivery frameworks for successful outcomes.
• Expertise in driving organizational change, fostering collaboration, and aligning stakeholders on shared goals.
• Strong agile delivery experience, including setting up scaled agile squads and establishing effective routines.
• Skilled in measuring initiative value by defining and monitoring objectives and key results aligned with business goals.
• Advanced relationship management skills, with experience influencing senior leaders, executives, and vendors.
• Strong communication and facilitation skills, with experience tailoring messages and leading discussions for senior audiences.
• Proficient in planning and maintaining integrated program schedules, roadmaps, and status reports.
• Experience in financial program management, including budgeting, forecasting, and cost-benefit analysis.
• Advanced knowledge of risk and issue management, including risk assessments, mitigation strategies, and transparent reporting.

Nice To Haves

• PMP/PGMP, CSM/ACSM, SAFE certifications, or a recognized Change Management certification (e.g., CCMP, Prosci).

Responsibilities

• Manage regulatory and compliance programs, ensuring clear linkage between business vision, regulatory context, and program scope and objectives.
• Monitor production suites of various regulations and sanctions controls.
• Define team roles and responsibilities, ensuring alignment on goals and and expectations.
• Foster high engagement by enhancing team effectiveness, promoting a safe environment for open dialogue, and recognizing achievements.
• Lead change initiatives with key partners, ensuring robust plans are developed, communicated, and executed effectively.
• Manage all aspects of program lifecycle, including planning, execution, and monitoring.
• Oversee multiple projects within the program, ensuring alignment with business objectives and delivery frameworks.
• Prioritize stakeholder needs where possible, ensuring effective onboarding and communication of strategic goals.
• Build trust through transparency, manage conflicts, and maintain strong relationships with RBC partners, including executives.
• Develop program structures that balance value with delivery frameworks.
• Create and adapt plans and roadmaps as priorities shift, guiding the team through ambiguity to focus on high-value work.
• Communicate schedule status clearly to stakeholders.
• Proactively assess risks and issues, engaging stakeholders to develop and implement controls and mitigation strategies.
• Communicate risk and issue status transparently and to senior-level audiences.
• Promote feedback to simplify processes and drive innovation.
• Implement frameworks for continuous improvement to optimize team performance.
• Deliver clear, tailored communications to stakeholders and team members.
• Facilitate inclusive and relevant meetings, leveraging tools to enhance engagement and clarity.
• Guide the team in adopting enterprise tools (e.g., Jira, Confluence, Planview, Mural) to support delivery.
• Apply and educate on RBC’s project management policies, standards, and frameworks.

Benefits

• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• A comprehensive Total Rewards Program
• Leaders who support your development through coaching and experiential learning

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed